What are the responsibilities and job description for the Regional Hospice Sales Manager position at Optimal Care?
Optimal Care is where your dedication meets a rewarding career.
As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care.
We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care.
What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work.
Exceptional Benefits:
- Minimum of 3 Weeks Paid Time Off (PTO)
- Company Vehicle Program
- Flexible Work Schedule
- Mentorship Culture
- Medical, Dental, and Vision Insurance
- 401(k) with Employer Match
- Mileage Reimbursement
- Cutting Edge Technology
About the Role
We're seeking a Regional Hospice Sales Manager to lead our sales efforts and help ensure that patients and families receive compassionate, quality hospice care when they need it most. In this role, you'll lead and coach a team of Hospice Client Support Executives, develop strategic relationships with healthcare providers and referral sources, and drive growth across your designated market. You'll be the bridge between our organization and the community, educating healthcare professionals about our services while ensuring seamless coordination of patient care.
What You'll Do
Lead and Develop Your Team
- Supervise, coach, and mentor Hospice Client Support Executives to maximize their effectiveness
- Identify training needs and develop solutions that enhance team performance
- Assist with recruiting, interviewing, and onboarding new team members
- Foster positive morale through open communication and recognition
Drive Strategic Growth
- Develop and execute market-specific strategic plans to meet and exceed sales targets
- Manage strategic accounts and provide coverage for vacant territories
- Maintain detailed territory lists and prioritize accounts for maximum impact
- Monitor competitive activity and market trends
Build Meaningful Relationships
- Serve as a liaison between our organization and referral sources
- Establish and maintain strong partnerships with physicians, healthcare facilities, and community organizations
- Educate medical professionals and the community about hospice and palliative care services
- Conduct daily interactions to ensure continuity of care and exceptional service
Collaborate Cross-Functionally
- Work closely with clinical managers and staff nurses to facilitate patient admissions
- Partner with customer service teams to deliver exceptional experiences
- Coordinate with regional and area sales leadership on strategic initiatives
- Transmit critical information to support comprehensive care planning
What We're Looking For
Required Qualifications
- High school diploma or GED
- Minimum 3 years of experience in sales, marketing, or a related field
- Reliable transportation with valid automobile insurance
- Willingness to travel frequently within assigned territories
Preferred Qualifications
- Associate or bachelor's degree
- Healthcare industry experience
- Previous supervisory or leadership experience
Essential Skills
- Strong interpersonal, coordination, and leadership abilities
- Excellent communication skills across all organizational levels
- Knowledge of physician services, hospice, and palliative care (or eagerness to learn)
- Understanding of healthcare business needs and referral source expectations
- Proven ability to build relationships, motivate teams, and develop strategic solutions
- Self-directed with strong initiative and organizational skills
What Makes You Successful
You thrive in dynamic environments where priorities can shift quickly. You're comfortable managing multiple relationships and territories simultaneously. You understand that behind every sales goal is a patient and family who need compassionate care. You lead with empathy, communicate with clarity, and inspire your team to achieve their best. You're tech-savvy and detail-oriented, maintaining accurate records while managing a high volume of activities. You're also a connector who actively participates in professional organizations and community activities, building your network while representing our mission.
Why Join Us?
This role offers a unique opportunity to combine your sales leadership expertise with meaningful work that directly impacts patients and families during life's most challenging moments. You'll be part of an organization committed to quality care, professional development, and community service. We provide comprehensive training, opportunities for professional growth, and the support you need to succeed in this rewarding career.