Hospice Client Support Executive

Optimal Care is where your dedication meets a rewarding career. As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care.We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work. Exceptional Benefits:Minimum of 3 Weeks Paid Time Off (PTO) Company Vehicle Program Flexible Work Schedule Mentorship CultureMedical, Dental, and Vision Insurance 401(k) Retirement Plan Mileage Reimbursement Cutting Edge TechnologyWhat We Can OfferA competitive base salary with no cap on incentives – unlimited earning potentialOrientation bonus program ensures high levels of compensationNo wait to earn commissions/incentives – top performers make 6 digits in total compensationCareer ladder growth opportunities – we're expanding!The ability to keep your current relationships and continue to build on themA stand-alone hospice with a care continuum (home health and physician services)In-house research and development team to help build the innovative/specialty programs that we offer our clientsData driven territories that set you up for successStrong training and orientation program – including an orientation manualSenior leadership team all have 25 years post-acute management experienceIn-house recruiting team to ensure professional clinical team expertiseProactive hiring model to ensure growth capacityKey ResponsibilitiesClient Support Executives obtain referrals for services as well as promote, educate, and market all company services. Serving as a liaison between Optimal Care and referral sources you will coordinate care for referred patients from home health, non-medical home care, hospitals, and other medical community partners. This position aligns closely with industry-standard roles including titles such as Hospice Sales Specialist, Hospice Care Liaison, Hospice Business Development Coordinator, or Account Executive, Hospice Services. Candidates with experience in these positions will find their skills and expertise transferable to this role as they engage in building relationships, driving hospice referrals and promoting Optimal Care's services.In this role you will be responsible for:Drive Sales by building relationships with healthcare providers and community partners to increase hospice referrals.Utilize your strong network within the healthcare community to generate leads and close sales.Daily interaction with patients, medical professionals, other referral sources, and the community to assure continuity of care and to coordinate appropriate communication and documentation.Providing education to senior living communities, health systems, and referral sourcesGrowing service lines and receiving referrals from our healthcare community partnersDistributing and ensuring all referral sources have proper forms and materials for company service linesProvide feedback, document activity to execute strategic plan to provide ongoing value-add to accountsRequired QualificationsHospice or Post Acute sales experienceWill also consider discharge planners working in these spacesHigh School Diploma or GED equivalentValid Driver's LicenseReliable transportation and valid automobile insurance coverageProven interpersonal, coordination, and leadership skills with ability to communicate effectivelyPractical and theoretical knowledge of hospice and palliative careDesired QualificationsAssociate degree or Bachelor's degree preferredDemonstrates active involvement in professional organizations and community activitiesLocationHome Office: 24255 W 13 Mile Rd STE 210, Bingham Farms, MI 48025 Main Service Area: Grand Blanc and surroundingHoursOffice Hours: 8:00 am – 5:00 pm, Monday through FridayPay Range$80,000—$110,000 USDBackground ScreeningOptimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.Reasonable AccommodationsWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Equal Opportunity EmployerOptimal Care is an equal-opportunity employer.

Salary : $80,000 - $110,000