What are the responsibilities and job description for the Residential Based Supported Community Living (RBSCL) Team Lead position at Optimae LifeServices?
Optimae values diversity and we encourage everybody, including those from traditionally overlooked identity groups, to apply!
JOB SUMMARY
The role of the Site Team Leader is to provide capable team leasers with more autonomy and responsibility. This lessens the daily responsibilities of the Service Coordinator, which will allow the Service Coordinator to oversee more sites. The duties of the Site Team Leader are based on three areas: coordination of the site, coordination of customer care, and designated training of employees.
EDUCATION & WORK EXPERIENCE
- Be at least 18 years of age.
- Two years post high school education in a human service related field or two years full-time equivalent experience serving persons with disabilities is preferred.
- Must be able to use a computer to do spreadsheets and Word.
DUTIES AND RESPONSIBILITIES
COORDINATION OF SITE
- Ensure the site is clean (use cleaning list) and equipped with all needed supplies (i.e., cleaning products, furniture, kitchen utensils, paper products). Report concerns as needed.
- Ensure staff have all the required materials to do their job effectively (i.e., contact notes, staff log, time sheets, incident reports, leave requests).
- Responsible for monthly site schedules and assists in finding coverage for open shifts. Reports over-time to Service Coordinator.
- Ensures customers have their medications and all medical forms (i.e., blood sugar flow sheet, schedule II count off sheet, blood pressure flow sheet). Check each morning to ensure all site team members are signing off when monitoring medication administration. Turn monthly forms into Service Coordinator.
- Turn in staff completed timesheets, contact notes, corporate compliance checklists and ensure accuracy of data.
- Meet with Service Coordinator weekly to review coordination of site, staff concerns, and customer driven services.
- Schedule biweekly house meetings.
- Assist Service Coordinator in coaching’s and staff evaluations, as needed.
- Assist in disciplinary actions meetings, as needed.
- Be available to all team member questions.
- Train new team members and conducts individual specific training at weekly orientations.
COORDINATION OF CUSTOMER CARE
- Provides customer services weekly.
- Create chore lists and meals plans to assist in customer progress.
- Attends all doctor appointments, if possible, with the customer and turn in doctor visit forms to the Service Coordinator. Communicate to Service Coordinator any scheduled doctor’s appointments’.
- Ensure customers are scheduled for recommended routine blood draws and utilize blood draw forms in coordination with Optimae Home Health Services.
- Keep quarterly chart requirements updated and/or completed (rights, restrictions, and progress notes).
- Keep medication information sheet and physician visit forms updated.
- Coordinate any programs outside the house.
- Attend ICP meetings, as requested.
- Responsible for payee services of customers.
PARTICIPATION IN ON-CALL
- Site Team Leaders shall participate with the On-Call program.
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person