Residential Based Supported Community Living (RBSCL) Direct Support Professionals (DSPs)

Optimae values diversity and we encourage everybody, including those from traditionally overlooked identity groups, to apply!

JOB SUMMARY

The RBSCL Direct Support Professional aids people living in a RBSCL residential site home as they move to learn and achieve personal goals of their own choice. The RBSCL Direct Support Professional supports individuals in the learning and expansion of their abilities, empowering them to learn and obtain valued roles within their community and learning what their community has to offer to live a meaningful life. Support in identifying what their learning, working, and social environments are/can be and help them in choosing and being successful in the roles they desire to have. The RBSCL Direct Support Professional does this by offering a variety of individual and team supports. The position encourages community participation to promote community inclusion of the customers we serve.

EDUCATION & WORK EXPERIENCE

• High school diploma or GED with 1 or more years of experience in human services field or related experience preferred.
• Associates Degree preferred.
• Must have a valid drivers’ license, a safe driving record, and proof of adequate automobile insurance.

DUTIES AND RESPONSIBILITIES

• Consistent, reliable attendance and punctuality are essential for this position, as it provides for uninterrupted customer support and team collaboration.
• Support our customers with their personal hygiene and health needs in a respectful and dignified manner; this will/may occasionally include cleaning up urine, feces, or vomit from people or property.
• Responsible for deep cleaning and sanitizing of the physical home each shift.
• Responsible for food preparation of each meal and daily snacks as needed.
• Facilitate active problem solving and de-escalation between customers living with one another during times of conflict or disagreement.
• Address emergencies as they arise and use appropriate crisis intervention as needed with solutions based on our Mission, Vison and Core Values.
• Support customers in achieving personal goals of their own choice.
• Follow the service plan and use it as a guide to deliver services.
• Recognize and document goal progress and relevant personal interventions in an objective, clear and brief manner.
• Maintain legal ability to drive (including obtaining insurance.) Use of your personal vehicle may be an integral aspect of service delivery.
• Support in educating what is available to them in living, social, and learning environments where customers can interact and build relationships of their choosing.
• Support customers as they learn how to build natural supports for their needs and utilize them as needed.
• Advocate for our customers while promoting role recovery/discovery to others.
• Set up timely appointments and meetings and attend them as scheduled.
• Know the available local community resources and reinforce the outreach for these local community resources and their use.
• Understand and maintain privacy and demonstrate respect.
• Demonstrate good role modeling for people we serve.
• Be non-authoritarian when providing services and working with peers and collaterals.
• Be active in individual and team problem solving.
• Encourage the use and utilization of appropriate coping mechanisms in times of high symptoms or crisis.
• Pro-actively use supervisor and other staff as a support and as a resource for information.
• Act in a professional manner (respectful, tactful and objective) without personal attacks on others.
• Be flexible as customer needs, behaviors and schedules change. This may include working evenings, weekends, and holidays.
• Meet multiple demands simultaneously and efficiently with little supervision.
• Consistently finish assigned tasks, complete reports, and complete all required paperwork within designated time frames.
• Complete and turn in daily contact notes, time sheets, and expense claims on time.
• Attend regular coaching sessions to develop skills, participate in annual evaluations and attend scheduled mandatory meetings.
• Complete onboarding and training as required, in a timely manner, based on accredited regulations and/or Iowa Statute.
• Provide support to customers to complete activities for daily living (ADL’s) include hygiene and bathing as needed.
• Other duties as assigned.

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person

Benefits: