Intensive Service Home Manager

Optimae values diversity and we encourage everybody, including those from traditionally overlooked identity groups, to apply!

JOB SUMMARY

The Intensive Service Home Manager is responsible for the coordination and overall management of services that are being provided within the intensive service home. The Intensive Service Home Manager is expected to provide leadership using Optimae LifeServices’ mission and principles as a guide, in compliance with applicable laws and regulations. The Intensive Service Home Manager fosters teamwork by encouraging cohesion, joint efforts and interdependence. As the manager, you will coordinate the daily provision of services that are being provided in the Intensive Service Home with direct oversight and management of the staff that work in that home. The Intensive Service Home Manager provides leadership to the staff they supervise who provide services to people as they move to achieve personal goals of their own choice.

EDUCATION & WORK EXPERIENCE

Must have an Associate’s degree or 3 years of experience as a manager within human services or related field.

Must have the following knowledge, skills, and abilities:

• Knowledge of techniques, methods, and procedures used in acquiring information with reference to service delivery and meeting regulatory requirements.
• Good knowledge of sanitary principles and practices.
• Ability to interview applicants for employment.
• Ability to establish and maintain positive working relationships with consumers, their families and friends, staff, funders, collaterals, regulatory agency representatives, and the general public.
• Ability to communicate well in English, both verbally and in writing.
• Ability to plan, organize, and supervise the work of staff.

Knowledge and training in the following areas is preferred:

• Crisis Prevention and Intervention
• C3 De-escalation
• Mental Health First Aide
• Positive Behavioral Supports
• Trauma Informed Care
• Motivational Interviewing
• Mental Health Diagnoses, Symptomology and Treatment

DUTIES AND RESPONSIBILITIES

The Intensive Service Home Manager has an overall responsibility for the management/coordination and implementation of services in the intensive service home. All of the following duties are essential unless otherwise noted:

• Ensure that the programs budget is being spent in alignment with its needs and that we are meeting our predetermined financial goals by working with the Intensive Service Program Director on implementing these goals and processes.
• Ensure that services are meeting consumer needs within the home and the communities in which the customers are being served in accordance with Optimae LifeServices’ mission, vision, and core values.
• Ensure services meet and exceed all regulatory credentialing and accrediting standards including the completion of adequate records and documentation for the customers we serve.
• Considerable knowledge of the principles, practices, methods, and equipment of intensive service home needs as needed.
• Create a valued and motivated workforce that recognizes and utilizes team building principles.
• Provide leadership and guidance to team members working in the home by training staff to provide and document individualized, ethical, and appropriate services which enhance the consumer’s sense of autonomy, dignity, self-esteem and efficacy.
• Must complete 48 hours of competency-based training in mental health and multi-occurring conditions within the first year of employment.
• Must complete 24 hours of competency-based training in mental health and multi-occurring conditions every year thereafter.
• Ensure that Optimae LifeServices property and equipment are managed in a cost-effective method.
• Assist with resident transports for scheduled appointments and outings when applicable.
• Provide services when necessary to ensure that consumer’s needs are met.
• Provide on-call support by carrying a cell phone when service needs dictate.

Pay: $21.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Benefits:

Salary : $21