Community Integration Program (CIP) Coordinator

Optimae values diversity and we encourage everybody, including those from traditionally overlooked identity groups, to apply!

JOB SUMMARY

The Day Hab Coordinator for Community Integration is responsible for the management of services and leadership for a specific program using Optimae LifeServices’ mission and values as a guide, in compliance with applicable laws and regulations. The Coordinator fosters teamwork by encouraging cohesion, joint efforts, and interdependence. The Day Hab Coordinator supervises and leads a team of staff members who provide services to people as they move to achieve personal goals of their own choice. Will support individuals in the expansion of their abilities, empowering them to choose and be successful in valued roles within their living, working, and social environments.

EDUCATION & WORK EXPERIENCE

• Must be at least 18 years of age.
• A high school degree or GED is required.
• A minimum of four years of experience in the field of human services is required.
• Effective 2-1-21, must complete 9.5 hours of services training as offered thorough Direct Course within six months of hire.
• Effective 2-1-21, must complete 4 hours of continuing education in services annually, on a rolling year calendar that begins after 9.5 hours are completed.

DUTIES AND RESPONSIBILITIES

MANAGEMENT AND SUPERVISION

• Follow a budget, meet determined financial goals by prudent fiscal management of expenses and revenues, and monitor billing practices.
• Comply with an established system to ensure that services are meeting customer needs and desires in accordance with Optimae LifeServices mission, core goals, and values.
• Facilitate the process for the timely admission or discharge of customers including the removal of internal barriers to the process.
• Implement personnel policies and procedures in a manner consistent with Optimae LifeServices service manuals and handbooks.
• Ensure services meet and exceed all regulatory credentialing and accrediting standards, including adequate records for customers and finances.
• Solicit and review quality assurance feedback from consumers, staff, and funders, including data about consumer outcomes.
• Measure and evaluate staff and program improvements needed and recognize accomplishments.
• Coordinate staff to establish a system and process that creates a valued and motivated workforce that recognizes and utilizes team building principles.
• Establish and assure a system for training, evaluating, and developing staff and volunteers.
• Coaching and training staff to provide and document individualized, ethical, and appropriate services which enhance the consumer’s sense of autonomy, dignity, self-esteem, and efficacy.
• Monitor management information systems: identity indicators of program quality, fiscal goals, and take appropriate action to correct identified needs.
• Develop and implement a marketing plan, including new referrals for all services.
• Implement a plan for successful community and funder relations.
• Ensure that Optimae LifeServices property and equipment are managed in a cost-effective method.
• Provide on-call support by carrying a cellular phone and pager when service needs dictate.
• Understand and maintain confidentiality, demonstrate respect, and advocate for rights of people we serve.
• Address emergencies as they arise and use on-call staff for crisis intervention as needed.

TEAM AND INDIVIDUAL SKILLS

• Show tolerance for individual differences.
• Use active listening skills.
• Give and receive positive feedback to self and others.
• Demonstrate good role modeling for staff and the people we serve.
• Use proactive communication and ask questions if you don’t understand.
• Be non-authoritarian when providing services and working with peers and collaterals.
• Be active in individual and team problem solving.
• Proactively use supervisor and other staff as a support and as a resource for information.
• Act in a manner safe to all.
• Act in a professional manner (respectful, tactful, and objective) without personal attacks on others.
• Aptitude and willingness to work with people with developmental disabilities and mental illnesses.
• Be polite and identify yourself to others when communicating as needed.
• Come to work in clean, comfortable attire using good personal hygiene and discretion in dress attire.

TIME MANAGEMENT

• Show up for assigned work as needed.
• Meet multiple demands simultaneously and efficiently with little to moderate supervision.
• Consistently finish assigned tasks within designated time frames.
• Follow a work schedule that meets consumer wants and needs and meets billable requirements as a team.
• Complete and turn in semi-monthly time sheets on time.
• Attend weekly mandatory meetings.
• Complete and turn in all expense reports on time.
• Complete reports and all required paperwork within designated times.
• Orientation, training, and staff development
• Attend coaching sessions to develop skills.
• Participate in annual evaluations and staff development planning.
• Complete orientation and training as required, in a timely manner, based on accredited regulation and/or Iowa Statute.

OTHER RESPONSIBILITIES

• Adhere to Optimae LifeServices’ Mission, Vision, and Core Values.
• Develop, implement, and achieve financial goals.
• Plan, organize, and supervise the work of staff and volunteers.
• Promote favorable public relations.
• Prepare, develop, and present statistical reports.
• Admit customers to service settings using eligibility requirements.
• Establish and maintain positive working relationships with consumers, their families and friends, staff, funders, collaterals, regulatory agency representatives, and the general public.
• Communicate with individuals with disabilities, co-workers, supervised staff, the public, and other providers of services.
• Receive training and apply learned knowledge about delivery of supportive and rehabilitative services.

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person

Benefits: