Service Greeter

Job Opportunity: Service Greeter

Location: Dealership - Ontario, CA. 
Department: Service
Compensation: $17.00–$19.00 per hour (non-exempt, hourly)
Employment Type: Full-Time or Part-Time

About Optima Dealer Services

Optima Dealer Services, Inc. is a premier staffing and consulting partner to top-tier automotive dealerships throughout California. We are customer-focused, operations-driven, and committed to delivering unmatched guest experiences. As we continue to grow, we are looking for enthusiastic and service-oriented professionals to join our exceptional team.

Description

Are you friendly, energetic, and love creating great first impressions? Optima Dealer Services is looking for a Service Greeter who thrives in a fast-paced, people-focused environment. In this key front-line role, you'll greet every Guest with professionalism and ensure they are smoothly guided through their service experience from the moment they arrive

Position Summary

As a Service Greeter, you are the first and most important point of contact for guests arriving at the service drive. You will welcome customers with warmth and professionalism, ensure smooth check-in processes, and support our service team in creating a seamless and memorable experience for every guest.

Why You’ll Love Working With Us

• Front-Line Engagement: Be the face of the dealership and make an immediate impact.

• Energetic Environment: Every day is fast-paced, engaging, and different.

• Pathways to Growth: Many of our Service Greeters move into service advisor, guest experience, or operations roles.

• Automotive Exposure: Work in a luxury dealership setting surrounded by the latest vehicle models.

• Employee-Centered: We comply with all California labor laws, ensuring fair pay, rest breaks, overtime eligibility, and a safe, respectful work environment.

Key Responsibilities

• Welcome Guests: Greet each customer warmly and ensure they feel valued from the moment they arrive.

• Direct Customers: Escort Guests to the correct service team member and answer general questions.

• Vehicle Intake: Assist with service check-ins, verify documentation, and help maintain smooth traffic flow.

• Keep the Area Tidy: Maintain a clean, welcoming, and organized service drive and customer lounge.

• Team Collaboration: Work closely with service advisors, technicians, and management to support an efficient operation.

Requirements 

• Valid, unrestricted California driver’s license

• Minimum 4 years of driving experience

• Clean driving record with the ability to operate both manual and automatic vehicles

• Prior experience in customer service, hospitality, or similar field is preferred

• Strong verbal communication and interpersonal skills

• Ability to stay calm and professional under pressure

• High attention to detail and strong organizational skills

• Friendly, outgoing, and customer-focused mindset

• Team player with a strong sense of responsibility and commitment

Compensation & Benefits

• Hourly Pay: $17.00 to $19.00 based on experience and qualifications.

• Eligible employees may receive:

  • Paid sick leave (per California law)

  • Vacation for full-time employees, health benefits, and overtime (if applicable)

  • Opportunities for growth and internal promotions

How to Apply

 Ready to make an impact? Submit your resume and application today. Click "Apply" below to take the next step in your career with Optima Dealer Services.

Equal Opportunity Employer

Optima Dealer Services, Inc. is an Equal Opportunity Employer. We value diversity and are committed to building an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender, gender identity, sexual orientation, age, disability, national origin, or veteran status.