What are the responsibilities and job description for the Lead Medical Receptionist position at Opticare-Forks Vision Clinic?
Lead Medical Receptionist
Opticare – East Grand Forks, MN
Full-Time | Monday–Friday
Compensation: Based on experience; competitive pay offered
Job Summary:
Opticare, a growing optometry clinic in East Grand Forks, is seeking a caring, energetic, and experienced Lead Medical Receptionist to join our dynamic team. This position is ideal for someone who loves working with people, thrives in a fast-paced environment, and wants to make a meaningful difference in patients’ lives.
As the front-line leader, you will oversee the daily reception operations and serve as a key point of contact for patients and staff. If you're a confident, positive, and team-oriented professional looking to grow with a supportive healthcare team—this is the role for you.
Opticare will train the right person to work as a Receptionist.
Responsibilities:
- Greet patients in person and over the phone with a friendly, professional demeanor
- Manage a multi-line phone system efficiently
- Schedule patient appointments using our electronic scheduling system
- Collect and verify insurance information
- Obtain insurance eligibility and authorizations
- Prepare patient intake forms and charts
- Register patients upon arrival and assist with check-in/check-out
- Scan and upload patient documents into Electronic Health Records
- Maintain the patient recall and reminder system
- Enter professional services and collect copays and fees
Required Skills:
- 2 year of experience in a receptionist or front desk role (medical office experience a plus)
- Excellent interpersonal and communication skills
- Extroverted and enthusiastic personality
- Dependable and customer-focused
- Strong organizational abilities and attention to detail
- High level of professionalism and confidentiality
- Computer literacy
Preferred Qualifications:
- Previous team lead or supervisory experience
- Experience with Practice Management or Electronic Health Records systems
- Familiarity with office equipment (scanner, copier, fax, credit card terminal)
Why Work at Opticare?
- Supportive and collaborative team environment
- Opportunity to cross-train and grow within the clinic
- Make a direct impact on patient care and experience
- Weekday hours – no weekends
Ready to Apply?
Stop into our clinic for an application or submit your resume through really today.
We’re excited to meet our next team leader!
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Referral program
- Uniform allowance
- Vision insurance
Work Location: In person
Salary : $18