What are the responsibilities and job description for the Front Desk Associate position at OPTICAL EXPRESSIONS BERLIN LLC?
Company Description
Optical Expressions Berlin is located in the historic Blanchard Block in Barre, Vermont. We're committed to delivering exceptional medical and routine eye care, as well as optical services and products, to meet the needs of our community. We focus on customer satisfaction and professional care to deliver a great experience for every patient. Our staff is dedicated to maintaining a welcoming and efficient environment.
Role Description
This full-time, on-site position as a Front Desk Associate is based in Barre, VT. The Front Desk Associate will manage customer interactions by greeting visitors, scheduling appointments, answering phone calls, and providing information about services. The role also involves handling a variety of receptionist duties and maintaining computerized records of customer interactions, payments, and scheduling. Additionally, the individual will assist with other administrative and clerical tasks to ensure smooth office operations.
Qualifications
- Strong Customer Service and Communication skills
- Proficiency in Phone Etiquette and Receptionist Duties
- Basic Computer Literacy and the ability to manage digital systems
- Ability to multitask and maintain organization in a fast-paced environment
- Experience in an optical or healthcare setting is a plus
- High school diploma or equivalent; additional certifications are a bonus
Additional benefits to include health insurance, 401k, paid time off, and more!