What are the responsibilities and job description for the Armed/Unarmed Security Officer Supervisor position at OPS Security Group?
Job Details
Description
PS-OICs are the front line supervisors amongst our physical security officer teams, leading the way in caring for and supporting our employees. In this role Physical Security Officers in Charge (PS-OICs) can expect to be leading teams in demanding and fast paced environments. PS-OICs ensure their teams adherence to the Standard Operating Procedures (SOPs), polices, and practices assigned to their facilities. PS-OICS play a crucial role in the maintenance and enhancements of SOPs and Site Security operations. Additionally PS-OICs may be required to work with a firearm. The PS-OICs mission is ensure the protection of all people, information and property assigned, while delivering on high end customer service.
Job Duties / Essential Functions
These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position.
Upon request for a reasonable accommodation, the Company may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.
OPS Security Group Virtues
People First: Treat people with dignity and respect and help them become who they are capable of becoming.
Servant Leadership: Continuously improve and bring out excellence in others by modeling it yourself.
Accountability: Stay loyal to what you said you would do long after the mood you said it in has changed.
Diligence: Proceed on the course you laid out know that all good things come with time, effort and creativity.
Integrity: Give people a reason to trust you, knowing that a true measure of character is what you do without reward and how you treat those who can do nothing for you.
At-Will Employment
Employment with OPS Security Group is voluntary and subject to termination by the employee or OPS Security Group at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to conflict with or to eliminate or modify in any way the employment-at-will status of OPS Security Group employees.
Description
PS-OICs are the front line supervisors amongst our physical security officer teams, leading the way in caring for and supporting our employees. In this role Physical Security Officers in Charge (PS-OICs) can expect to be leading teams in demanding and fast paced environments. PS-OICs ensure their teams adherence to the Standard Operating Procedures (SOPs), polices, and practices assigned to their facilities. PS-OICS play a crucial role in the maintenance and enhancements of SOPs and Site Security operations. Additionally PS-OICs may be required to work with a firearm. The PS-OICs mission is ensure the protection of all people, information and property assigned, while delivering on high end customer service.
Job Duties / Essential Functions
- Delivering high end customer service
- Ensuring teams adherence to Standard Operating Procedures, policies and practices assigned
- Updating Client Relations Manager on changes needed in best practices and SOPs
- Performing PSO duties
- Managing teams of PSOs
- Managing schedules
- Approving payroll
- Completing and reviewing daily logs and incident reports
- Conducting on the job training
- Building and maintain a professional rapport with clients, guests and coworkers
- Performing other related duties as assigned
- Associates Degree or credit equivalent
- Two years of face to face customer service experience
- Two years of supervisor / management experience
- Possess at least one of the following experience / education criteria:
- 1.) Five years of armed security experience 2.) Four years of military experience 3.) Successful completion of a state or federal certified law enforcement training academy
- Moderate computer skills (Email, Microsoft Office, Scheduling Systems, ADP, etc.)
- Excellent written and oral communication skills
- Proficient time management skills
- Excellent leadership skills
- Reliable transportation
- Excellent de-escalation skills
- Proficient firearms skills
- Extensive use of force knowledge
- Proactive problem solving skills
- Must be able to obtain state required armed security officer license
- Ability to obtain OCAT, PATH, and PPBT certifications
- Must be able to pass a comprehensive background investigation, urinalysis screening and OPS training requirements
These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position.
Upon request for a reasonable accommodation, the Company may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.
- Ability to work under stress / pressure
- Ability to lift 25lbs
- Ability to wear a uniform
- Ability to pass Physical Agility Test (PAT) Consisting of;
- Run 100 meters in 66 seconds or less; followed by a 10 min break
- Perform 30 push-ups (no time limit) followed by a 30 min break
- Perform 26 sit-ups (no time limit)
- Ability to use force, up to and including deadly force, when reasonably justified
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.
OPS Security Group Virtues
People First: Treat people with dignity and respect and help them become who they are capable of becoming.
Servant Leadership: Continuously improve and bring out excellence in others by modeling it yourself.
Accountability: Stay loyal to what you said you would do long after the mood you said it in has changed.
Diligence: Proceed on the course you laid out know that all good things come with time, effort and creativity.
Integrity: Give people a reason to trust you, knowing that a true measure of character is what you do without reward and how you treat those who can do nothing for you.
At-Will Employment
Employment with OPS Security Group is voluntary and subject to termination by the employee or OPS Security Group at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to conflict with or to eliminate or modify in any way the employment-at-will status of OPS Security Group employees.