Medical Appointment Assistant

Job description

Summary

Responsible for taking clients to medical appointments and maintaining compliance with follow-up visits, including but not limited to office visits, labs, adaptive equipment. Maintain open communication with members of the interdisciplinary team regarding client’s health.

Essential Functions

· Assist clients to arrive promptly with scheduled and unscheduled medical appointments with appropriate documents.

· Provide necessary direct support to help clients understand doctor’s instructions.

· Communicate with doctors the reason for the visit and client symptoms; express concerns and ask questions.

· Fax documents pertaining to prescription medication to the pharmacy.

· Work closely with nurses, case and house managers, and staff.

· Assist clients in self-administration of medication.

· Promote client independence and problem solving.

· Assist clients with personal care as needed.

· Advocate and protect clients’ health, safety, welfare, and personal well-being; implement emergency safety plans.

· Implement behavior intervention techniques.

· Comply with all applicable policies, procedures, and accreditation requirements.

· Perform other duties as assigned.

Knowledge, Skills, and Abilities

· Strong Computer skills.

· Ability to exercise good judgement and patience when working with clients.

· Ability to maintain accurate records.

· Excellent written and verbal communication skills.

· Ability to keep client and OH business information confidential.

· Ability to make last-minute changes and work on multiple tasks at a time.

Work Environment

While performing the duties of this job, the employee will work in an office environment that is quiet to moderately loud, depending on the work area. Driving clients to appointments is the primary duty of this position. Many offices are local, however there may be appointments that are in Naperville, Elgin, St Charles or Chicago, as well Employee is required to sit, use hands, stand, stoop, walk, talk, and listen while performing duties. General office equipment including personal computers, scanners, copiers, faxes, desk- and smartphones, and software programs.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 20 pounds. Requires normal range of hearing/vision. Must be able to physically assist mobility impaired individuals.

Required Education and Experience

· High school diploma or GED.

· Valid driver’s license is a must, auto insurance 100/300/100 (Bodily liability coverage per person, accident and property damage, and vehicle to use on company business.

· Personal telephone (cell).

· Be registered as a Direct Support Professional and be approved by our agency nurse to administer medications within three months of employment.

AAP/EEO Statement

OH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, OH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

OH expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of OH’s employees to perform their job duties may result in discipline up to and including discharge.

ADA Statement

The physical demands, work environment factors, and mental functions described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change.

Job Type: Full-time

Pay: From $18.25 per hour

Expected hours: 37.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Work Location: In person

Salary : $18