Children's Services Manager

Job Description: Children’s Services Manager

Opportunity Development Centers, Inc. (ODC)

Position Summary

The Children’s Services Manager oversees and supports a team of staff who provide high-quality services to children with disabilities and their families within Opportunity Development Centers’ Children’s Programs. This position ensures that services align with ODC’s mission, adhere to regulatory requirements, and promote a safe, inclusive, and supportive environment where children can thrive. The Children’s Services Manager is responsible for program oversight, staff supervision, case management, regulatory compliance, and ongoing service development.

Essential Responsibilities

Program Leadership & Oversight

· Provide daily leadership, coordination, and oversight of all children’s services within Wood County.

· Ensure service delivery meets state and federal guidelines, organizational policies, and best-practice standards for supporting children with disabilities.

· Monitor program performance, staffing levels, and caseload distribution to maintain efficiency and quality.

· Implement and uphold safety practices, behavior support strategies, and individualized service approaches.

· Lead program enhancements, growth initiatives, and continuous improvement efforts.

Staff Supervision & Development

· Directly supervise a team of Children’s Services staff, including onboarding, training, coaching, and performance evaluations.

· Foster a positive, supportive, and collaborative team culture.

· Ensure staff documentation, reporting, and service delivery expectations are understood and consistently met.

Compliance & Documentation

· Ensure program and staff compliance with Medicaid, licensing, county, school district, and organizational standards.

· Review and approve staff documentation, incident reports, and service notes for accuracy and completeness.

· Maintain organized, confidential, and compliant records according to ODC policy and regulatory requirements.

Administrative & Operational Responsibilities

· Assist in budgeting, scheduling, and resource allocation for the Children’s Services program.

· Track and report program data, outcomes, and trends to leadership.

· Participate in strategic planning, grant requirements, and program evaluations.

· Represent the Children’s Services program in internal and external meetings.

Qualifications

Preferred

· Bachelor’s degree in Human Services, Education, Special Education, Social Work, Psychology, or a related field preferred (or equivalent experience).

· Experience working with children with disabilities.

· Supervisory or leadership experience within a human services or educational setting.

· Strong knowledge of disability services, behavior support, person-centered practices, and inclusive programming.

· Excellent communication, interpersonal, and organizational skills.

· Ability to work collaboratively with families, staff, and community partners.

· Valid driver’s license and acceptable driving record.

Work Environment

· Combination of office, program, and community-based environments.

· Frequent communication with staff, families, and community partners.

· Occasional travel between ODC sites or community locations.

Physical Requirements

· Ability to lift up to 50 lbs as needed.

· Ability to participate in activities with children, including movement, play, and assisting with mobility or adaptive needs.