Employment Specialist/Job Coach

At the Opportunity Center- Easterseals, we believe that meaningful employment can be life-changing. As an Employment Specialist, you'll work directly with neighbors to help them identify career goals, build skills, access training opportunities, and connect with employers who offer pathways to long-term economic stability. 

SUMMARY

Assist individuals in a person-centered manner to prepare for, obtain, maintain and succeed in their employment endeavors.

What You'll Do

Career Coaching & Employment Support

• Provide individualized career coaching and employment support services.
• Help individuals identify career pathways, training opportunities, and employment goals.
• Assist with resumes, job searches, applications, and interview preparation.
• Support individuals in obtaining and retaining meaningful employment.
• Advocate for individuals facing employment barriers, including those with disabilities or prior justice system involvement.
• Coordinate and support hiring events and employment-related activities.

Training & Workforce Development

• Facilitate job readiness, soft skills, and professional development workshops.
• Identify workforce trends and high-growth industries that offer sustainable wages and benefits.
• Collaborate with colleagues to develop and improve workforce programming.
• Help neighbors build the skills needed to achieve career success.

Employer & Community Engagement

• Develop relationships with employers and workforce partners.
• Understand local hiring needs and connect qualified neighbors to opportunities.
• Collaborate with community organizations to expand access to education, training, and employment resources.
• Strengthen partnerships that support workforce development and economic mobility.

Data & Program Reporting

• Maintain accurate case notes and participant records.
• Track employment outcomes and program performance.
• Support grant reporting and compliance requirements.
• Utilize data to identify barriers and improve employment outcomes.

• Ability to work effectively with individuals from diverse backgrounds and experiences.
• Strong organizational skills and attention to detail.
• Reliable transportation and ability to travel between community-based locations. 

EDUCATIONAL QUALIFICATIONS:
High School diploma or equivalent.

PREFERRED QUALIFICIATIONS

• Experience working with individuals facing employment barriers.
• Workforce development, recruiting, employer engagement, or job placement experience.
• Knowledge of Indianapolis workforce resources and employer networks.
• Familiarity with the Near Eastside community.
• Experience facilitating workshops or training programs.

EXPERIENCE QUALIFICATIONS:

• Minimum of one year’s experience in a rehabilitation, non-profit facility, or comparable setting in the area(s) of case management, service provision, working with individuals with various disabilities, job development, job placement, follow-up, and training.
• Proficiency with the Microsoft Office suite and general computer operation is required.
• Experience in marketing and public relations. 
• Strong working knowledge of disability management and awareness.

OTHER QUALIFICATIONS:

• Must be authorized for coverage under agency insurance if operating an agency vehicle has a good driving record, a valid driver’s license, and/or the required level of personal auto insurance.
• Must be able to complete a background check, per company requirements, satisfactorily.
• Ability to communicate with tact and maintain confidentiality.
• Adequate ability to communicate in spoken conversation – adequate volume of speech.
• Adequate ability in writing/reading/mathematics.
• Ability to effectively build and maintain positive working relationships with management and peers.
• Strong organizational, project planning, and management experience with proven analytical and multitasking skills.
• Superior listening, verbal, and written communication skills.
• Proficiency in general reporting and basic case file management.

The Opportunity Center- Easterseals is CARF accredited and an AbilityOne government contractor. AbilityOne contracts are intended to create employment opportunities for people with disabilities through its network of affiliated nonprofit agencies. Therefore, a large percentage of the positions must be filled by people with documented disabilities.

The Opportunity Center- Easterseals is committed to offering reasonable accommodations to applicants with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at 256.820.9960.

At the Opportunity Center- Easterseals, we do not just accept diversity and inclusion — we celebrate it, support it, live it, and flourish in it to benefit our employees, the community, and our clientele. We believe that our strength lies within our diversity and the forward motion towards a day when people of all abilities can learn and work together.

We are a proud to be an equal opportunity employer, including disability and veterans’ status.