What are the responsibilities and job description for the Sr Quality Manager position at Opportunities?
Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo and exceeding customer expectations. If you are a person with a relentless drive to succeed, a strong focus on quality with a passion for success – join us today!
UCT is looking for a talented Sr. Quality Manager to join us in Phoenix, AZ!
The Sr. Manager, Quality leads the development and execution of quality strategies to ensure product integrity and customer satisfaction. Serving as the primary contact for quality issues, this role partners across Manufacturing, Engineering, Supply Chain, and Operations to drive preventive quality measures, structured problem-solving, and continuous improvement. Responsible for maintaining ISO 9001 compliance, influencing site functions to exceed audit standards, and improving customer scorecards, the Sr. Manager fosters a culture of operational excellence through data-driven decisions and robust quality systems.
Essential Duties and Responsibilities:
- First point of contact for product quality issues - expected to partner with Manufacturing, various Engineering teams, Purchasing/Materials/Supply Chain, Sales, and Operations management. Escalations to next level management as applicable based on severity of issue.
- Develop and maintain quality plans for product quality & scorecard improvement.
- Demonstrate skill in preventive quality engineering methods, data analysis, critical thinking, structured problem solving (8D), the use of metrics to identify opportunity, and business process improvement. Present performance and action plans to aligned goals & objectives during regular monthly reviews.
- Business process improvement experience required – must demonstrate an ability to define and creatively implement quality business systems within the Operations teams. Maintain acceptable quality ISO 9001 business processes with company and customer requirements.
- Develop, maintain, and support Continuous Improvement efforts. Interact at all levels with Customers, Suppliers and all UCT sites across Engineering, Operations, Quality, Customer Service/Support, and management.
- Influence all site functions to meet/exceed QMS audits, Customer quality scorecards, and effective 8Ds.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Knowledge, Skills, and Abilities:
- Certified ISO-9001 Auditor.
- Audit experience in product, process, and system audits.
- Experience managing critical customer communications.
- Experience with Lean, 6S, zero defect manufacturing processes, inspection methods and tools.
- Excellent communication skills.
Educational/Certification Requirement:
- Bachelor’s degree in engineering, Quality, or other related field or equivalent experience.
- Mechanical Engineering background is a plus.
- ASQC CQA, CQT or CQE certification preferred.
Experience Requirement:
Work Experience:
- 8 – 10 years’ experience in Engineering, Operations Quality & Reliability.
- Experience with successful leadership for quality and manufacturing systems, business process improvement, and problem solving.
Management Experience
- 5 years directly related supervisory/management experience desired but not required. This position may not have direct reports.
At Ultra Clean Technology, we do not just welcome diversity - we celebrate it! Ultra Clean Technology is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under laws and regulations.
