Records Fulfillment Specialist

Where New Paths Begin

OhioGuidestone is the state’s leader in community behavioral health care, serving around 26,000 Ohioans each year. We focus on the needs of the whole person by providing telehealth and in-person prevention services, as well as mental health and substance use treatment. As we help people navigate the most difficult times in their lives—with compassion and respect—we ultimately empower them to take steps towards a healthier future. 

Role:  Records Fulfillment Specialist (Berea OH) - Full Time

Essential Functions:

• Demonstrate the values and guiding principles of OhioGuidestone every day, performing with the highest standards of excellence, integrity and ethics.
• Generate and prepare medical records upon request.
• Maintain strict confidentiality of client information while adhering to HIPAA regulations. Manage protected health information and medical records, administer computer systems, collecting and analyzing patient data and using classification systems and medical terminologies.
• Ensure the quality of medical records by verifying completeness, accuracy and proper entry into computer systems.
• Prepare and assemble materials, files, and packets within established timelines. May be required to travel to office locations to obtain notarized records and documentation and mail records as needed.  
• Prepare copy of records when presented with properly completed medical release forms.
• Pull and route records to appropriate personnel, department or outside agency in accordance with established policies and regulatory guidelines.
• Organize and maintain department filing system.
• Knowledge of chart control, access and storage in accordance with established policies and regulations
• Knowledge of medical records regulations and release of health information.
• Assemble and maintain client/department records according to regulatory guidelines. 
• Ensure files are complete with documentation and signatures.
• May be required to track patient paperwork, forms, and other documents for patient files.
• Assist with producing records for internal and external compliance audits.
• Provide assistance and/or back-up to other administrative staff as needed.

• Exhibit positivity, flexibility and a willingness to take on new responsibilities as requested or required.

• Maintains regular and reliable attendance.

• Exhibit positivity, flexibility and a willingness to take on new responsibilities as requested or required.
• Demonstrate positive leadership, promote a team-based work environment and a culture of belonging.
• Present the Agency in the most positive light with all internal and external contacts.

Education & Experience:

• High School Diploma or GED required. Associates degree in related field and a RHIT credential or Bachelor’s degree in related field and a RHIA credential is preferred. 

Qualifications:

• Mission driven; strong desire to make an impact.
• Effective interpersonal skills; able to speak effectively with individuals and/or groups of people.
• Ability to customarily and regularly exercise discretion and good professional judgment

• Flexible; able to work days, evenings, and/or weekends, as desired to meet the needs of clients.
• Strong organizational skills; able to handle multiple priorities with strict attention to detail and perform work independently.
• Ability to maintain relevant, timely documentation as required.
• Effective computer literacy skills, including Windows applications, Microsoft Office Suite, and electronic health records, etc.

• Must be able to access work locations, offices, and homes as necessary, which may include ascending/descending stairs.

• Possess a valid Ohio Driver’s License with a safe driving record and valid insurance.
• Successfully complete pre-employment screenings, including drug tests, background checks, and any other required assessments, such as a physical examination and TB test.

Benefits include:

• • Competitive medical benefits including a low-cost monthly option for employee or employee children!
  • Free CEU trainings
  • 10 paid holidays; three are exchangeable
  • Flexible work schedules to support work/life balance
  • Flexible work opportunities to support varying career paths, job roles, intern to hire, and locations
  • 401(k) with employer match option
  • Employment Assistance Program (EAP)
  • Mileage reimbursement
  • Free licensure supervision
  • Recognition and rewards

At OhioGuidestone we care about the health and safety of our employees. OhioGuidestone requires applicants to complete a pre-employment screening process upon receipt of an offer of employment. We require and cover the cost of a fingerprint background screening, physical, Tuberculosis test, and drug screen after an employment offer is made. Any employment offer is contingent upon receipt of all satisfactory pre-employment screenings.

Committed to creating a more diverse community, we encourage candidates from historically underrepresented groups to apply. EEO/AA M/F/H/V