HIM Technician I

At OSS Health, our mission is to continually strive to be the healthcare leader in quality, innovation and value. We make every effort to understand and exceed the expectations and needs of our patients. We are committed to providing an environment that is safe, respectful, and dignified at all times. 

Joining OSS Health means joining a culture of excellence and teamwork, with a strong focus on employee development and community support. OSS Health offers a great work environment, professional development opportunities, meaningful careers, and competitive compensation. 

Are you ready to provide a 5-star “OSSOME” experience? Apply today! 

JOB SUMMARY:   

Performs specialized processes within the Health Information Management Department, including but not limited to, processing discharged charts, performing quantitative and some qualitative statistical analysis of all patient medical records and ensuring quality measures in regards to deficiency analysis.  Prepares, scans and assigns within organization’s Electronic Medical Health/Record Systems. Provides clerical support for the Health Information Management Department by assisting in the maintenance of patient records, while ensuring compliance with hospital. ASC, department, and regulatory requirements for the Health Information System.

SCHEDULE: Monday - Friday 8am - 4:30pm

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Maintains, enters and retrieves all paper, electronic and patient portal electronic medical records.
• Reviews and reroutes faxes (in and/or out) of organization to appropriate department, facility or entity on fax servers and/or fax machine.
• Scans all records for EMR/EHR and assists departments within organization with the maintenance of selected electronic records.
• Burns imaging CDs for patients and outside facilities.
• Assists with routine office tasks as needed, such as word processing, copying, etc. to assist other departments.
• Responds, in conjunction with other staff, to phone calls daily, follows through with requests from outside doctor’s offices, insurance companies, DME suppliers and patients.
• Completes internal requests for medical records from OSS clinical staff via the Triage system. Assesses the record that should be released based on the request whether legal, insurance company, provider or patient.
• Utilizes the Triage system to record and track all medical record requests received by fax and phone for meaningful use purposes into tracking system.
• Assigns deficiencies for missing documents, missing signatures, and/or missing text, according to department procedure, and correctly identifies missing elements at least 98% of the time for accuracy on Inpatient, Observation and Ambulatory Surgery Center records for compliance with documentation requirements per state and federal guidelines.
• Maintains analysis turnaround within the required time frame of under 3 days from date of discharge, at least 98% of the time.
• Answers provider questions regarding his/her deficiency and how to access assignments/complete deficiencies on system or directs the provider to the appropriate person for clarification.
• Monitors reanalysis when charts are returned from provider and reassigns deficiencies as appropriate.
• Verifies provider dictation on the dictation system if the provider indicates delinquent records have been dictated and the dictated report is not in EPF.
• Monitors and acts upon to complete quality reviews on charts before shredding for 100% compliance.
• Provides weekly and, if needed, daily reports to the Coordinator and Director of department on incomplete records.
• Maintains integrity of incomplete charts within quality standard of 98%.
• Performs statistical analysis using Master Patient Index (MPI), which may include institutional reporting to State and other organizations.
• Checks daily discharge log to ensure receipt of all records and follows up on records not received.
• Participates in department team meetings and commits to group decisions.
• Other duties as assigned.

EDUCATION: 

• A High School diploma or equivalent is required.  Associate's degree is an allied health profession or health information management is preferred.

EXPERIENCE/QUALIFICATIONS:

• Two years of experience in an environment with electronic records is required. Experience with release of information and standards preferred.
• Must have the ability to prioritize and analyze requests from multiple parties and in multiple formats.
• Must possess great attention to detail and have the ability to multitask.
• Must have excellent communication skills, both oral and written, and be able to communicate with patients, visitors, physicians and other allied health staff.
• Must have excellent computer skills with the ability to learn new software as required.
• Must understand the importance of confidentiality in handling personal health information and electronic medical records within a HIPAA compliant environment.
• Must be able to work with office equipment, such as scanners, copiers and fax machines.

BENEFITS INCLUDE: 

• Competitive Wages 

• Medical, Dental, Vision available on the first day of employment 

• Disability, and Life Insurance within 90 days 

• Company-Paid Group Life Insurance, Short-Term Disability & Long-Term Disability 

• Paid Time Off (PTO) 

• 401(k) plan and profit sharing 

• Career Advancement Opportunities