What are the responsibilities and job description for the FT Receptionist/HIM Specialist - Pre-Surgery position at Opportunities?
At OSS Health, our mission is to continually strive to be the healthcare leader in quality, innovation and value. We make every effort to understand and exceed the expectations and needs of our patients. We are committed to providing an environment that is safe, respectful, and dignified at all times.
Joining OSS Health means joining a culture of excellence and teamwork, with a strong focus on employee development and community support. OSS Health offers a great work environment, professional development opportunities, meaningful careers, and competitive compensation.
Are you ready to provide a 5-star “OSSOME” experience? Apply today!
JOB SUMMARY:
The Pre-Surgery Receptionist plays a crucial role in ensuring a smooth and efficient check-in process for patients scheduled for surgery. This position is responsible for welcoming patients, verifying documentation, and assisting with the preparation of surgical charts, particularly for OSSH cases. The ideal candidate will have strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
SCHEDULE:
Monday - Friday, 7:30am - 4:00pm, Full-Time 40 hours/week.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Greets patients/visitors in a professional, courteous and helpful manner.
- Registers patients for his/her scheduled visit with the provider.
- Verifies patient demographic information and updates computer system as needed.
- Collects and scans patient insurance card/cards and verifies eligibility information.
- Answers telephones promptly, identifies self and directs calls as appropriate.
- Maintains a positive and professional attitude towards patients, co-workers and physicians.
- Keeps work area orderly and neat.
- Demonstrates flexibility in performing additional responsibilities that contribute to the improvement of patient care and the well-being of the Practice.
- Handles difficult situations tactfully.
- Schedules appointments and issues work and/or gym notes as needed.
- Prepares charts in an organized and timely fashion. Assists with scanning charts. Reviews charts and schedules for accuracy
- Routes scheduling sheets and EKG documentation to appropriate location.
- Participates in educational activities, unit meetings and quality initiatives
- Other duties as assigned.
EDUCATION:
- High school diploma or its equivalent required.
EXPERIENCE/QUALIFICATIONS:
- Experience in a medical office setting with extensive public contact is strongly preferred.
- General knowledge and awareness of HIPAA rules and regulations.
- Must be computer literate, have professional telephone etiquette and have professional and effective communication skills.
- Must have excellent organizational, time management and problem-solving skills as well as being able to work independently.
- Must be a team player and willing to work with all staff to get the overall job accomplished.
- Must have a willingness to accept change and new ideas as the medical business changes often.
- Must demonstrate a professional manner in work setting and be able to hold all information in strict confidence.
- Must be able to maintain a positive attitude towards coworkers, physicians and patients.
- Knowledge of Medical Terminology preferred.
BENEFITS INCLUDE:
- Competitive Wages
- Medical, Dental, Vision available on the first day of employment
- Disability, and Life Insurance within 90 days
- Company-Paid Group Life Insurance, Short-Term Disability & Long-Term Disability
- Paid Time Off (PTO)
- 401(k) plan and profit sharing
- Career Advancement Opportunities