What are the responsibilities and job description for the Food & Beverage Manager position at Opportunities?
Job Title: Food & Beverage Manager
Reports To: Director of Outlets
Location: The Ben, West Palm Beach – An Autograph Collection Hotel
Status: Exempt
About The Ben Hotel
The Ben, West Palm Beach, is part of Marriott’s Autograph Collection—a curated group of independent hotels known for their unique character and exceptional guest experiences. Inspired by the legendary story of Byrd “Birdie” Dewey and her famed Ben Trovato Estate, The Ben blends stylish sophistication with a welcoming, story-rich atmosphere. Located on the West Palm Beach waterfront with sweeping marina views, our property offers luxury accommodations, Proper Grit, our signature restaurant and bar, vibrant poolside food & beverage service, and is well known for Spruzzo Rooftop Restaurant & Bar—a destination for locals and travelers alike. We also feature versatile meeting spaces and personalized service that celebrates the spirit of hospitality. At The Ben, we live by our signature tagline: “Exactly Like Nothing Else.” Every associate plays a part in delivering unforgettable, one-of-a-kind experiences for our guests and team members alike. Learn more at www.thebenwestpalm.com.
Position Summary
Are you a passionate hospitality professional who thrives on delivering exceptional guest service and leading high-performing teams? Join us at The Ben Hotel as our Food & Beverage Manager and be part of a dynamic, service-driven culture where quality, creativity, and associate growth come first. You’ll oversee daily front-of-house food and beverage operations across Proper Grit, Spruzzo Rooftop Restaurant & Bar, and poolside service, lead and develop service teams, partner with the Chef to ensure presentation and quality standards, manage schedules and training, and drive profitability through cost control, labor optimization, and consistent service delivery. You will also support marketing strategies and menu development, ensure compliance with policies and safety standards, and deliver guest experiences that are second to none.
Key Responsibilities:
• Deliver friendly, professional service and maintain high standards of food quality, presentation, and guest satisfaction
• Ensure meals are served promptly, with proper portioning, plating, and temperature
• Train, mentor, and develop staff in service sequence, product knowledge, and performance expectations
• Lead daily service briefings and ongoing staff development programs
• Monitor daily restaurant performance and provide coaching, feedback, and evaluations
• Collaborate with the Chef on food production, quality, and presentation
• Oversee selection, pricing, and procurement of beverages, including wine and liquor
• Assist in financial planning, budgeting, and achieving restaurant sales and cost goals
• Execute marketing initiatives, enhance guest experience, and identify revenue opportunities
• Maintain labor management and cost controls in line with financial objectives
Qualifications
Proven experience in restaurant or food & beverage management, strong leadership, coaching, and communication skills, a guest-first mindset with attention to detail, and experience in training, scheduling, and developing teams. You should have knowledge of labor, food, and beverage cost controls, and a desire to grow with a company that values innovation, collaboration, and FUN.