Early Intervention Services Coordinator (Case Management) for the Early Start San Bernardino East Valley

SUMMARY: Under the supervision of the Program Manager - Early Start Program, the Early Intervention Services Coordinator is the first agency representative to families who have infants eligible for services under the U.S. Department of Education’s Individuals with Disabilities Education Act (IDEA), Part C.  Is responsible for coordinating assessment of these infants, educating parents regarding developmental strategies, arranging for appropriate service intervention, making appropriate case dispositions, and liaison activities with referring professionals.  Develop and implement Individual Family Service Plan (IFSP).  Perform case management activities and community liaison tasks related to these cases.  Complete the intake process.  Has no supervisory responsibility.

This position would provide services to consumers in the San Bernardino East Valley area which includes driving to areas such as Rialto, Colton, Grand Terrace, Fontana, Redlands, Loma Linda, Yucaipa, Bryn Mawr, and Mentone. Mileage reimbursement for business travel is paid out on a monthly basis.

HOURLY RANGE:

• $25.6712 - $39.8245

SIGN-ON BONUS!

• $250 sign-on bonus after the completion of 90 days of employment at IRC with work performance in good standing.
• $500 sign-on bonus after the completion of 6 months of employment at IRC with work performance in good standing.
• Make sure to tell us if an IRC employee referred you when you get to that question on your application! Please include their full name.

GENEROUS BENEFITS PACKAGE AND EMPLOYEE PERKS:

• To view our benefits package and employee perks, please click HERE. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Guided by the agency’s and program’s mission statement and core values, assume daily case management responsibilities.
• Understand California’s regulations for the Early Start Program, and Lanterman Act and differentiate eligibility and service provisions for each program.
• Maintain contact with the consumers and their families as required. Assure consumers’ rights and dignity are maintained in the provision of services.
• Coordinate the annual review process including the completion of the Baby CDER, CDER, Annual Review and IFSP. Complete ongoing evaluation of consumer progress and plan as identified in IFSP.
• Provide advocacy services to consumer and family. Do individual or family crisis intervention and appropriately document activities. Provide information and referral services. Seek out and effectively utilize generic resources on behalf of consumers.
• Perform outreach community liaison duties as assigned.
• Arrange for placement of consumers in infant educational programs and/or other training programs that are clinically indicated and approved by the Interdisciplinary Team.
• Perform the following assessments, physical examination and developmental testing: First Look, Denver II, REEL III, Music 2 My Ears, M-Chat, and Day-C.
• Instruct parents in simple developmental strategies and activities. Provide anticipatory guidance in the following areas: general child care, acute minor illnesses, nutrition, safety, immunizations, and medical follow-up.
• Keep current in the following areas: infant growth and development, parenting skills, infant developmental strategies, parent infant interaction, appropriate behavioral and medical information, community resources, and appropriate information relative to specific disabilities.
• Keep Early Start Program Manager informed of the status of the caseload.
• Represent the regional center at case conferences and interagency meetings.
• Successfully complete all assignments arising out of the agency’s Performance Contract.
• Daily, complete administrative requirements, Purchase of Service forms, and Consumer File Record Documentation, etc. in accord with agency policy and procedures. Complete all requests for action including but not limited to, those related to Eligibility Review, SIR closures, and Quality Alerts on a timely basis. 
• Complete at least 95% required case-related paperwork within designated time frames and transition all children who have reached the age of three to the appropriate education program. Initiate the process early enough to avoid delays in the transition including school reports.  
• Is well prepared for Compliance Review, eligibility review and other administrative case reviews.
• Complete TCM (Title 19) and MediCaid Waiver documentation accurately and on a timely basis. Document TCM units on all qualifying caseload activity. In the event part of the record is out-of-date, correct the deficiency.
• Upon request, provide complete case management coverage.
• Maintain good attendance and punctuality. Comply with the Agency’s Personnel Policies and Procedures. Comply with the Agency’s Injury and Illness Prevention Plan. Notify Program Manager - Early Start Program of any unsafe working conditions
• Perform as a member of a team, answering questions, sharing expertise and generally contributing to the harmony of the team. Daily, maintain an adequate skill level in interpersonal and community relationships.
• Handle change well. Is flexible and adaptable in dealing with interruptions, new priorities and new assignments.
• Use equipment accurately and keep it in good repair. Keep work area neat and orderly and free from hazards.  Observe all safety rules. Utilize agency’s IT systems as assigned, maintaining security and following agency’s protocol and procedures, rules and requirements.
• Organize travel efficiently and effectively. Maintain a safe driving record.
• Utilize bilingual skills in all aspects of the job as able and as required.
• Perform different or additional duties as assigned.

MINIMUM POSITION REQUIREMENTS:

• Master’s Degree in social work, psychology, public health nursing, teaching, special education, early childhood development, or a related field from an accredited college or university.
• BA or BS degree from an accredited college or university and one year of experience, including case management, in intellectual/developmental disabilities, social work, special education, early childhood development, or a related field.
• Computer skills in Microsoft Office.
• Ability to handle change well and be flexible and adaptable in dealing with interruptions, new priorities, and new assignments.
• Ability to maintain a high level of confidentiality.
• Ability to follow oral and written directions.
• Ability to establish and maintain effective working relationships with others.
• Good verbal and written communication skills.
• Full use of an automobile, possession of a valid driver’s license and automobile liability insurance in the minimum amounts prescribed by law, or ability to provide for independent transportation.  Must have and maintain a safe driving record.
• May be required to be bilingual.

OPTION:

CASE MANAGEMENT TRAINEE:

For candidates who meet the education requirement for an Early Intervention Services Coordinator, but not the experience requirement, we are accepting applications for a Case Management Trainee (CMT). The Case Management Trainee is a year long trainee position; the minimum requirement is a Bachelor’s degree from an accredited college or university. 

It is recommended for Case Management Trainee candidates to apply to our Case Management Trainee Job Post. 

We are proud to be an EEO employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.