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Community Based Crisis Therapist II - Iowa CCBHC

Opportunities
Council Bluffs, IA Full Time
POSTED ON 11/16/2025
AVAILABLE BEFORE 1/16/2026

At Heartland Family Service, we are committed to building a culture that is trauma informed, values, and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace.

Certified Community Behavioral Health Clinic (CCBHC) helps provide comprehensive, coordinated mental health and substance use services to the individual. CCBHC utilizes an integrated person, and family centered treatment plan to help ensure the individuals needs are being met. CCBHC offers access to care for any individual seeking help for mental health, substance use, or community support regardless of diagnosis, residence, or ability to pay. The goal of CCBHC is to provide a one stop shop for behavioral health services to the individual.

If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team-oriented environment, then Heartland Family Service is the agency for you.

SUMMARY DESCRIPTION OF WORK

Professionals at this level are experienced and expected to work with a minimum of supervision. Supervision of interns and students may be expected.  Specific project, contract, program, or office responsibilities occur at this level. The individual will have the ability to sign up for weekday evening/overnights or weekends according to their availability. Frequency of coverage extremely flexible.

Compensation: between $54,000 and $68,316 per year (salary is determined by total years of relevant experience)

Work Schedule: 40 hours per week

Click to see benefits and company perks

MINIMUM QUALIFICATIONS

  • Master’s Degree in Counseling, Social Work, or Marriage & Family Therapy
  • Two years or more experience
  • State licensure for mental health practice in IA (willing to be licensed in NE as well)
  • Valid driver’s license/ acceptable driving record

Essential Duties and Responsibilities

  • Provides crisis intervention in Iowa and Nebraska and conducts an assessment of clients in the community. Determines client needs and makes recommendations and referrals to appropriate level of care. Assessments are provided on-site, via telehealth, or Zoom, depending on current crisis situation.
  • Establishes an intervention plan, with client participation, which specifies immediate treatment needs and follow-up.
  • Ability to handle complex cases.
  • Ability to maintain a flexible work schedule including evenings and overnight availability.
  • Conducts follow-up with clients to ensure that needs have been met.
  • Is dependable and punctual regarding scheduling and attendance.
  • Refers to other Heartland Family Service programs and other community services, as necessary either concurrent with services or for aftercare; follows up to complete referral.
  • Completes all case documentation for clinical and billing purposes.
  • Maintains clinical record, meeting established standards of timeliness and completeness.
  • Is prompt and accurate in completing all required reports, statistics, and other requirements.
  • Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the Agency.
  • Cooperates and collaborates with community partners and agencies, program area staff, volunteers, and other Agency staff.
  • Abides by all specific program and Agency procedures, policies, and requirements.
  • Develops personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media.
  • *Creates, maintains, and shares an appropriate a dynamic self-care plan.
  • *Strives to make connections between the agency and the larger community whenever possible in order to contribute to the agency’s ongoing fundraising and friend-raising efforts.
  • *Essential functions of this job are to be performed on company physical work site or remote location as needed.
  • Performs other program related duties as assigned.

*DENOTES ESSENTIAL JOB FUNCTIONS

Salary : $54,000 - $68,316

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