Employment Support Professional (Job Coach)

The Employment Support Professional provides direct care to assist persons served in reaching their employment goals. The Employment Support Professional I also supports their peers offering guidance and modeling leadership. This may be a full time or part time position and is considered nonexempt under FLSA. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job responsibilities. The Employment Support Professional reports to the Employment Services Coordinator.

ESSENTIAL FUNCTIONS (The requirements listed below are not intended to be an exhaustive list of all duties, or responsibilities associated with this job.):

• Provides supportive and directive encouragement to assist persons served in developing employment skills including but not limited to assisting in job search, community placement, developing/writing/implementing program plans, quality of work, appropriate work interactions, attendance, hygiene, and completing online trainings.
• Provide job coaching and job development with persons served. This includes but not limited to maintaining contact with persons served and their employer, developing jobs, conducting worksite assessments, and job shadowing.
• Ensures quality completion of all contracted work within the employment services department.
• Completes timely and accurate documentation including but not limited to IPP notes, departmental interactions, program writing, service documentation/recording, and other documentation required by other governing bodies or for billing.
• Maintain a safe environment for persons served/staff and demonstrates safe work practices.
• Maintains a positive relationship with outside agencies, businesses, and contracted vendors of the employment services department.
• Provides supportive and directive encouragement to assist persons served in developing employment skills.
• Completes timely and accurate daily documentation required by OU and other governing bodies.
• Address issues that arise in a manner that adheres to OU’s policies, guidelines, practices, and procedures.
• Ensure that all organizational, local, state and federal program guideline are being met and followed.
• Advise appropriate supervisor/manager/director of any issues to ensure efficient operations, and excellent service to all persons served.
• Perform and complete unplanned duties/activities or other assignments as assigned by management.

At OU, we are committed to hiring a workforce that is as diverse and inclusive as the people and communities we serve. We are an equal opportunity employer. All applicants have equal opportunities of employment irrespective of their race, creed, color, religion, national origin, sex, age, marital status, gender identity, physical or mental disability, or veteran status. OU will uphold these principles and ensure that this philosophy is administered appropriately. To accomplish this, the hiring process is designed to evaluate not only each candidate’s skills and abilities, but also to evaluate the candidates understanding of OU’s vision, mission, and values, as well as the candidates desire to adapt, grow, and change with OU. 

•  Must be able to meet all organizational, local, state, and federal licensing and training requirements including but not limited to CPR, First Aid, MANDT, HIPPA, Universal Precautions, and Mandatory Reporting.
• Must be able to attend periodic staff meetings and trainings after normal work hours and possibly weekends.
• Ability to lift fifty (50) pounds to provide physical assistance as needed.
• Must possess and maintain a valid driver’s license and be willing to obtain a chauffeurs license/endorsement.
• Must be at least 18 years of age.
• Must have a high school diploma, a GED, or verifiable work experience, and training in a related field.