What are the responsibilities and job description for the Emergency Housing Office Administrator position at Opportunities for Otsego?
Emergency Housing Office Administrator
Be a part of the solution to the local housing crisis by offering hope and stability to homeless families and those at risk of becoming homeless. OFO's Emergency Housing Assistance Program is hiring a compassionate individual to provide administrative support to program management and project support for maintaining and reporting OFO data and coordinating special agency projects.
As Emergency Housing Office Administrator you will:
- Complete intakes and orientation of new shelter clients
- Handle and refer as needed all housing and transportation referrals from the main office
- Complete client screening & eligibility assessment in UniteUs system, and process invoices & complete case notes for client HRSNs as needed
- Assist with ordering and picking up of food and supplies for the shelter clients, including client transport as needed
- Prepare recommendations that summarize applicant need, employment and financial status and budget counseling
- Coordinate staff and client scheduling and coordinate work orders for shelter repairs with Shelter Supervisor
This position works 7:30 am - 4:00 pm, Monday - Friday.
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Minimum Education and Experience:
Associate’s degree in business administration or office management or equivalent experience preferably in human services; valid, unrestricted New York State driver’s license
Associate’s degree in business administration or office management or equivalent experience preferably in human services; valid, unrestricted New York State driver’s license
Expected Skills:
Technical and service skills required by duties, including COMPUTER SOFTWARE – Adobe Acrobat Reader, Microsoft Excel (data entry/formulas/formatting), Microsoft Word (data entry/formatting), HUD HMIS (data entry), and EQUIPMENT – fax machine and copier; client service orientation; accountability for results; teamwork, adaptability; reliability, basic computer skills (including, but not limited to: Microsoft Word, Excel, Outlook); strong communication skills (including telephone, email, and writing)
Technical and service skills required by duties, including COMPUTER SOFTWARE – Adobe Acrobat Reader, Microsoft Excel (data entry/formulas/formatting), Microsoft Word (data entry/formatting), HUD HMIS (data entry), and EQUIPMENT – fax machine and copier; client service orientation; accountability for results; teamwork, adaptability; reliability, basic computer skills (including, but not limited to: Microsoft Word, Excel, Outlook); strong communication skills (including telephone, email, and writing)
Working Conditions:
Work in office setting with typical office equipment; local travel; ability to lift up to 40 lbs.
Work in office setting with typical office equipment; local travel; ability to lift up to 40 lbs.