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Vocational Rehabilitation Caseload Assistant - Northwest Region

Opportunities for Ohioans with Disabilities
Toledo, OH Full Time
POSTED ON 8/13/2026
AVAILABLE BEFORE 9/11/2026
Vocational Rehabilitation Caseload Assistant (CA) Position Overview

Are you a Vocational Rehabilitation professional who is passionate about helping individuals with disabilities achieve their career goals and independence? As a Vocational Rehabilitation Caseload Assistant, you will assist our Vocational Rehabilitation Counselors (VRC) and collaborate with support teams across various areas to assist job seekers. Join our dynamic team and make a real difference in the lives of Ohioans!

Duties vary depending on the need for the assigned area. Caseloads include:

  • General - Position that supports the front door process of our local offices among other supportive duties as assigned.
  • Job Development (JD) - Position focuses on assisting consumers with job seeking skills training, interviewing skills, and assists them with securing and maintaining employment.
  • Talent Sourcing Coordinators (TSC) - Position focuses on assisting our internal staff to increase job placements within companies who are a part of the Business Leadership Network.
  • Career Resources - Position focuses on meeting with individuals in subminimum wage employment to promote opportunities for competitive integrated employment and share information about supported employment services and career options.
  • Personal Care Assistance (PCA) Program - Position focuses on supporting the PCA program. This program provides reimbursement funds to individuals with severe physical disabilities who are employed or preparing for employment and require a personal care assistant to complete Activities of Daily Living (ADLs).

A Successful Vocational Rehabilitation Caseload Assistant

  • Is highly organized with efficient time management skills.
  • Delivers excellent customer service.
  • Is time-efficient, organized & quality driven.
  • Has strong analytical and critical thinking skills.
  • Able to make decisions independently & with good judgement.

Candidates who demonstrate proficiency in speaking Spanish, verified through a formal assessment, may be eligible for a bilingual pay supplement of $1.27/hr.

The job development caseload assignment is required to transport participants with disabilities to various appointments and meetings as needed, such as job interviews, hiring events, and other employment-related activities, according to the participants' individual needs.  Employees must have a valid driver's license in order to operate a state vehicle.

All other caseload assignments may require daytime travel within Ohio. The selected candidate must provide own transportation or, in order to operate a state vehicle, must have a valid driver’s license.

Opportunities for Ohioans with Disabilities is not an E-Verify employer and will not sponsor applicants for work visas.

Bureau Of Vocational Rehabilitation Division Overview

OOD’s Bureau of Vocational Rehabilitation (BVR) and Bureau of Services for the Visually Impaired (BSVI) provide vocational rehabilitation (VR) services to eligible individuals with disabilities to assist them to attain and maintain competitive integrated employment. OOD works with adults seeking to enter the workforce or retain a job, and with youth beginning at age 14 to assist them as they transition from high school into college and/or the workplace. For more information click here to view the OOD Vocational Rehabilitation Fact Sheet.

Pay Information

Starting salary will be step 1, subject to law or union contract requirements.  New hires advance to the next step in the range after 6 months and annually thereafter.  There are cost of living increases to these rates each year and additional longevity supplements begin after 5 years. The current wage progression for this position is in the table below. Candidates who demonstrate proficiency in speaking Spanish, verified through a formal assessment, may be eligible for a bilingual pay supplement of $1.27/hr.

Months of Employment

At Hire

6 months

18 months

30 months

42 months

54 Months

Pay Range

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

1199 9

Hourly

$25.43

$26.46

$27.48

$28.61

$29.95

$31.34

Annual

$52,894.00

$55,037.00

$57,158.00

$59,509.00

$62,296.00

$65,187.00



Location Requirements

Position availability in the following locations:

  • Defiance BSVI/BVR (101 Clinton Suite 1100, Defiance, OH 43512)
  • Toledo BSVI/BVR (5241 Southwyck Boulevard, Suite 200, Toledo, OH 43614)
  • OOD Norwalk (105 Cleveland Road, Suite A, Norwalk, OH 44857)
  • Lima BSVI/BVR (2190 Allentown Road, Lima, OH 45805)

Our roles are primarily in-office to encourage collaboration and connection; however some locations may have adjusted on-site requirements based on space availability at this time. Reporting details will be provided by the supervisor before the start date. Employees must reside at a location that allows for reasonable response time to workplace reporting requirements.

Daytime travel within Ohio may be required. The selected candidate must provide own transportation or, in order to operate a state vehicle, must have a valid driver’s license. 

Applications and Selections

Please ensure your online application and work experience clearly indicates how you meet minimum qualifications (MQs). Applications that fail to demonstrate how they meet minimum qualifications will not be considered. If you meet the MQs through education, transcripts are required for consideration by attaching directly on the Additional Attachments section of the application (Step 7) or via email to OOD.TalentAcquisition@ood.ohio.gov.

Applicants can check their application status and all vacancy-related email correspondence on “My Jobpage.” On the Careers.Ohio.Gov job search webpage, once signed in the link to My Jobpage is displayed under the TeamOhio logo. Applicants who require technical assistance (e.g., issues logging in or other system-related issues) should contact careers@ohio.gov.

This position shall be filled in accordance with the provisions of the SEIU/1199 Collective Bargaining Agreement. The selection process consists of an online assessment and a remote structured interview. All communications are sent via email. Candidates should make sure their account contains an email address that is checked regularly including checking junk and/or spam.

Background Check

The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant’s prior criminal convictions will be made before excluding an applicant from consideration.

All final applicants tentatively selected for this position may be required to complete and pass a urinalysis to test for restricted substances as a condition of employment. Testing will also be performed for the presence of marijuana. An applicant with a positive test shall not be offered employment unless the applicant submits medical documentation of legally prescribed medications or a recommendation for medical marijuana. An applicant with a positive test result will not be considered for any position with the State of Ohio for a period of one year.

24 months experience in the delivery of vocational rehabilitation services (e.g. job development, certified vocational evaluator, vocational specialist).

  • OR Bachelor's degree in vocational rehabilitation counseling, counseling, social work, psychology, disability studies, special education, business administration, human resources, economics or related rehabilitation or human services area.
  • OR equivalent of education and/or experience per Minimum Class Qualifications noted above.

Note: Education & experience per Code of Federal Regulations Title 34-Subtitle B-Chapter III-Part 361-Subpart B-361.18

Job Skills: Vocational Rehabilitation, Human Services, Customer Service, Public Relations, Computer Literacy, Collaboration, Intercultural Communication, Organizing and Planning, Time Management, Analyzation

Agency Contact Name and Information

Vanessa Roach, OOD.TalentAcquisition@ood.ohio.gov

Unposting Date

Aug 16, 2026, 11:59:00 PM

Primary Location

United States of America-OHIO-Lucas County-Toledo

Other Locations

United States of America-OHIO-Allen County-Lima, United States of America-OHIO-Huron County-Norwalk, United States of America-OHIO-Defiance County-Defiance

Compensation

$25.43/hour (unless required by legislation)

Schedule

Full-time

Work Hours

8:00AM - 5:00PM M-F

Classified Indicator

Classified

Technical Skills

Computer Literacy, Customer Service, Human Services, Public Relations

Professional Skills

Analyzation, Collaboration, Intercultural Communication, Organizing and Planning, Time Management

Agency Overview

Opportunities for Ohioans with Disabilities (OOD) empowers Ohioans with disabilities through employment, disability determinations, and independence. Our agency works with partners in businesses, education, and non-profit organizations to facilitate customized employment plans for Ohioans with disabilities; helps Ohio companies recruit and retain employees with disabilities; and is the sole agency determining medical and vocational Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI) programs in Ohio. We help connect the people of Ohio who have disabilities with the resources, support, and opportunities that fit their unique needs, abilities, and interests so that they can find and retain meaningful employment. To learn more about what we do, please visit our website at ood.ohio.gov .

Follow us on social media @OhioOOD!

Salary : $31 - $52,894

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