What are the responsibilities and job description for the Reservations and Leasing Coordinator- Bryant Real Estate- Wrightsville Beach position at Opportunities at Towne?
Essential Functions of the Position
- Maintain a knowledge of all current and future available properties.
- Greet and assist all vacation guests, prospective and current residents, and owners.
- Complete all processes for entering reservations, adjusting reservations, or canceling reservations.
- Assist with move-ins, move-outs and rent receipts for annual residents.
- Explain lease and all appropriate addenda to new residents.
- Review guest contracts to update reservations and process payments.
- Compiles and processes applications for approval as necessary for annual tenants.
- Explain contract and company policy to all prospective vacation guests.
- Shows properties to prospective guests and tenants.
- Assists with resident relations.
- Accepts and completes Notice to Vacate forms.
- Providing exceptional customer service by responding quickly and courteously to guest inquiries and service requests, taking prompt action to resolve problems, and documenting situations as they occur.
- Other duties as assigned.
Knowledge & Skill Requirements
- Ability to work effectively and in a fast paced, constantly changing environment.
- Solid multi-tasking skills along with the ability to meet deadlines.
- Willingness and ability to work weekends and holidays as the business requires.
- Excellent verbal and written communication skills.
- Professional appearance along with a positive attitude, be a team player and be willing to learn.
- Strong critical thinking skills.
- Working understanding of Microsoft Excel and pivot tables is a plus.
- Prior experience with vacation rental software Track or AppFolio is a plus.
Job Type: Full-time
Pay: $17.50 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience level:
- 1 year
Schedule:
- 8-hour shifts and 40 hours per week
- On call
- Weekend availability
#LI-DNI
Salary : $18 - $19