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General Services Specialist

Opportunities at Towne
Suffolk, VA Full Time
POSTED ON 12/5/2025 CLOSED ON 12/19/2025

What are the responsibilities and job description for the General Services Specialist position at Opportunities at Towne?

Primary Purpose:

Oversees mailroom operations and branch couriers to sort and deliver all delivery mail, interoffice mail, and various supplies to TowneBank branches and departments. Process USPS mail using mail machines to weigh and print correct postage on all outgoing Bank mail. Receive and sort UPS, FedEx and other shipments delivered to TowneBank. Fills in for Logistics Supervisor during his absence.

Essential Responsibilities:

  • Must be knowledgeable on all Beetle & branch courier routes to be a fill-in when needed
  • Conduct driver ride-along reviews to ensure drivers are being safe
  • Provide basic, general maintenance on MSC campus
  • Sort incoming and outgoing mail.
  • Deliver incoming parcels (i.e. FedEx, UPS, USPS, etc.) as needed.
  • Print postage on outgoing mail through mail machines.
  • Deliver all mail and supplies to branches, departments, and affiliates as needed.
  • Transport business deposits and/or paperwork from the business location to the designated TowneBank location.
  • Assists Marketing department with events, preparation, setup and breakdown as needed.
  • Use Outlook and UltiPro to enter time and approve/track time off
  • Operate forklift to unload/load and sort and store bulky items delivered to MSC campus
  • Assists Logistics Supervisor with warehouse, garage, and Carriage House duties as needed
  • Maintain a clean and professional appearance. Must adhere to the TowneBank dress guidelines. (The Bank provides a clothing allowance.) 
  • Maintain a clean bank provided vehicle.
  • Keep all vehicle receipts for gas and other approved expenses when using your bank provided corporate card and turn in on time.
  • Obey all traffic laws.
  • Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
  • Other duties as assigned.


Minimum Required Skills & Competencies:

  • Must have a current Virginia or North Carolina driver’s license
  • Ability to be OSHA trained and licensed to operate forklift trucks
  • Must provide a clean current driving record
  • Must be flexible to changing work schedules
  • Excellent organizational skills and detail oriented      
  • Ability to work well with people and have a team player attitude


Desired Skills & Competencies:

  • Friendly and outgoing personality
  • Knowledge of regional roads within banking footprint a plus


Physical Requirements:

  • Express or exchange ideas by means of the spoken word via email and verbally.
  • Exert up to 75 pounds of force occasionally, use your arms and legs, and sit most of the time.
  • Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
  • Not substantially exposed to adverse environmental conditions.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.

Salary.com Estimation for General Services Specialist in Suffolk, VA
$66,794 to $83,173
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