What are the responsibilities and job description for the Inside Sales & Commercial Operation Specialist position at OPM Biosciences?
OPM Biosciences is a trusted provider of cell culture media (CCM) and contract development and manufacturing (CDMO) services. By offering optimized cell culture solutions and integrated biologics manufacturing, OPM empowers biopharmaceutical companies to enhance efficiency and reduce the overall costs of new drug development. As a strategic partner, OPM is committed to enabling access to high-quality, affordable biopharmaceuticals for patients worldwide. Our mission focuses on driving innovation and support for the biotech industry.
This is a full-time, on-site role located in Pleasanton, CA, for an Inside Sales & Commercial Operation Specialist. Responsibilities include generating and qualifying leads, assisting in the management of sales pipelines, providing excellent customer service, conducting sales-related reporting and analysis, and ensuring customer satisfaction. The candidate will collaborate cross-functionally to support business development efforts and maintain up-to-date records of client interactions.
- Proven experience in Inside Sales and Lead Generation with a track record of meeting or exceeding targets
- Strong Customer Satisfaction and Customer Service skills to ensure positive client relationships
- Excellent Communication skills, both verbal and written, for engaging with clients and internal teams
- Ability to analyze data and provide actionable insights to improve sales strategies
- Proficiency in CRM tools and Microsoft Office Suite
- Detail-oriented with excellent organizational and time-management skills
- Bachelor’s degree in Business, Marketing, or a related field
- Experience in the biopharmaceutical or life sciences industry is a plus