What are the responsibilities and job description for the Project Manager position at Opia?
About Opia
Opia has been operating for 12 years and are industry experts in consumer promotions, rewards and loyalty, working with FTSE 100, blue chip and SMEs in the UK and Internationally. Opia was acquired in December 2015 by Village Roadshow Limited an Australian entertainment and media giant.
We are trusted by world-leading brands to deliver customised retail sales promotions on a global scale. Operating in highly competitive markets, our bespoke sales promotions champion the values of our clients and capture the imaginations of their customers. Throughout our retail sales promotions, we seek to remove the purchase barrier, by offering highly attractive incentives to customers that boost engagement and achieve commercial objectives.
Throughout our extensive experience of partnering with global brands to deliver smart solutions for their sales promotions, we have handled over 2 million claims across 41 countries and in 22 languages. Our creative, market-disruptive, digital promotions sites have been viewed by over 10 million visitors, motivating high levels of customer action and increasing product sales.
We are looking to hire a Project Manager, ideally based in the United States.
Main Duties
- Supporting clients on managing the day-to-day operational aspects of upcoming and existing projects
- Liaising with clients and relevant stake holders to understand and establish promotional targets, objectives, schedules and incorporating this into the project plan
- Revising project work plans as appropriate, to meet changing needs and requirements
- Plan, coordinate and oversee all aspects of a campaign, to ensure effective and efficient implementation, running and closure of each promotion
- Building on existing and creating new client relationships and working on client accounts for the business
- Coordinating the entire campaign lifecycle on behalf of the client, ensuring all milestones are achieved
- Effectively engage with and direct workload amongst other teams and departments
- Help define, develop and brief the business on project processes
- Assisting the Customer Service department during each campaign lifecycle, resolving or escalating any queries or challenges
- Being the key point of contact for clients, suppliers and other business functions
- Organise all appropriate meetings to ensure project tracking, correct resourcing and projects launching within budget
Skills & experience
- 2-3 years’ experience within Project Management/Account Executive role
- Experience in multitasking with several client portfolios and managing multiple projects
- Strong administrative skills
- Excellent interpersonal, communication and influencing skills
- Passion to go above and beyond for clients at all times
- MS Office experience (vital)
- Attention to detail with experience of UAT
- Attention to detail with analytical/statistical analysis skills
Job Type: Full-time
Benefits:
- Employee discount
Schedule:
- Day shift
- Monday to Friday
Work Location: In person