What are the responsibilities and job description for the IT Support Specialist (Help Desk) position at Ophthalmic Consultants of Long Island?
IT Support Specialist (Help Desk)
Duration: 3-Month Assignment
Location: Long Island, NYC
ABOUT THE ROLE
The IT Temp supports day-to-day technology needs at our Central Business Office (CBO) and clinical locations. This role helps keep systems running smoothly by supporting staff, resolving issues, assisting with new technology rollouts, and working on hardware deployment projects —all in support of high-quality patient care.
MINIMUM QUALIFICATIONS
- High school diploma or equivalent
- Basic knowledge of computers, networks, and software
- Prior technical support experience
PREFERRED QUALIFICATIONS
- Associate’s degree in IT or related field
- Healthcare IT experience
- CompTIA A , Microsoft, or similar certifications
OUR EXPECTATIONS OF YOU
- Support staff with hardware and software issues
- Install and set up IT equipment
- Troubleshoot and resolve problems quickly
- Document support requests and processes
- Local travel is required for this role
SKILLS YOU'LL NEED TO SUCCEED
- Strong problem-solving skills
- Clear, friendly communication
- Attention to detail
- Ability to work in a fast-paced healthcare environment
WHO WE ARE
Spectrum Vision Partners/OCLI is a national leader in eye care, supporting top ophthalmology practices across the U.S. Our leadership team brings 200 years of combined experience, and our providers deliver lifelong care—from pediatrics to adulthood—across complex ocular specialties.
- 1,400 employees
- 60 clinic locations
- 5 ambulatory surgery centers
- 110 surgeons and medical professionals
- Brands include OCLI Vision, Island Eye Surgi-center, New Vision Cataract Center, AIO, and more
We are committed to diversity, equity, and inclusion, and provide equal employment opportunities in a respectful, bias-free workplace.
Salary : $22 - $24