Benefits Claims Processor

Description

Benefit Claims Processor– Service Retirement

• Do you have the drive to deliver the highest quality customer service?
• Do you want a position with a hands-on role in helping our members retire?
• Do you have a love of diving into details, doing detailed analysis of data and problem solving?
• Do you enjoy working on special project teams that are responsible for testing specific software applications?
  
  

We may have the perfect position for you!

In this position, you would be the subject matter expert for determining, reviewing, and verifying our members’ eligibility for age and service retirements. Using Chapter 145 of the Ohio Revised Code, you would complete complex calculations, answer benefits questions, and provide high quality solutions to customer service requests, among other duties.

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What Makes You Successful

• A team player mentality with a strong sense of self-motivation and a customer service-oriented attitude
• Excellent problem-solving and analytical skills
• Strong written and verbal communication skills
• The ability to empathize and be compassionate when delivering both good and hard messages
• Ability to be flexible, adaptable and have an excellent sense of accountability
  
  

What You’ll Bring

• A high school diploma or GED
• One of the following
• At least 2 years of experience in a claims processing center or customer service center or
• At least 1 year of experience as an OPERS Member Services Representative
• Basic MS Word, Excel, and Outlook skills along with strong keyboarding skills
• Demonstrable knowledge of the OPERS Benefits Division, OPERS Administrative rules, and Ohio Revised Code, Chapter 145 is a plus
  

What OPERS Offers

• A collaborative atmosphere with team members who are very knowledgeable and want to see you succeed
• A comprehensive compensation package that includes competitive pay of $23.60/hour with room to grow!
• Excellent benefits and programs designed to support your well-being
• Professional growth through development opportunities and continuing education
• Pension plan plus 457(b) retirement account with company match opportunity
• Onsite fitness center, cafeteria and free onsite, covered parking
• Generous time off and sick leave policy as well as 12 paid holidays each year
• The opportunity to work in a hybrid environment of only 2 days per month in office
• A rewarding career with a stable organization
  
  

Application deadline information

• We are accepting applications until the position is filled
  
  

Who We Are

Since 1935, OPERS has provided security and peace of mind to Ohio's retired public workers and their families by offering retirement, disability, and survivor benefit programs for public employees. Our office is in downtown Columbus, minutes from the historic German Village neighborhood and the bustling Short North District. Columbus is a city that never stops innovating, thriving, or shaping tomorrow and those attributes align perfectly with our core values. At OPERS, we never stop working for our members and investing in their futures.

As OPERS associates, we make a difference in our members' lives from the moment they join the Plan, throughout their careers and well into retirement. When you join the OPERS family, you become part of a dynamic, diverse community that shares a passion for serving others. And you'll become a member too - the work we do as OPERS associates directly impacts our own futures.

Build your career by joining the largest state pension fund in Ohio, which proudly services over 700,000 public employees and retirees. Benefit from a competitive Total Rewards Package that includes access to financial and personal wellness tools and resources. Apply today to join our team!

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