What are the responsibilities and job description for the Sales Consultant position at Opera Group Inc?
Who We Are
Welcome to Opera Beds, a leading British hospital bed manufacturer dedicated to stylish design and the power of technology to create beds and mattresses that enhance lives, promote health and deliver comfort. Opera has long been recognized as the trusted experts for medical beds and mattresses across care, hospitality and consumer sectors. Established in 2004, our founding family started out with hundreds of years of combined experience from furniture, care and manufacturing industries, determined to take a fresh approach and embrace much-needed style and technology.
Who You Are
We are seeking a Sales Consultant to join our growing U.S. team in Lady Lake, Florida, supporting a new showroom for our premium homecare and medical bed brand. This role is focused on converting inbound leads through phone, email, virtual visits, and in-person showroom appointments, while guiding customers, family members, and caregivers through the buying journey. The ideal candidate will have experience in phone-based sales, call center environments, customer support, retail selling, or business development, with strong communication skills and a consultative approach.
What You'll Do
- Responsible for calling, nurturing and closing inbound sales leads.
- D2C customer base who need assistance and advice in selecting home care beds – end users, family members and caregivers.
- Able to conduct video calls and virtual showroom visits.
- Also required to do in-person showroom visits.
- Conduct consultative sales conversations to understand customer needs.
- Support customers throughout the buying journey with product information and guidance.
- Maintain accurate records of lead status and follow-up activity.
- Work closely with the sales team and management to support conversion goals.
- Represent the company professionally in a showroom-based, in-office sales environment.
What You Bring
- Previous experience in retail, call center, SDR/BDR, or other customer-facing sales environments, ideally in a structured, performance-driven setting.
- Experience in phone-based sales, including handling inbound inquiries, making outbound follow-ups, and qualifying leads quickly to build a strong sales pipeline.
- Strong ability to build rapport and trust with customers through consistent communication.
- A consultative sales approach, with the ability to identify customer needs, present solutions effectively, and confidently guide prospects toward a purchase decision.
- Excellent written and verbal communication skills, with the ability to clearly explain product details, next steps, and showroom visit options via phone and email.
What We Offer
Job Type:
- Based full-time M-F in office/showroom in Lady Lake, FL.
Compensation:
- Starting salary at $60,000, dependent on experience.
Benefits:
- Medical.
- PTO.
#IND1
Salary : $60,000