What are the responsibilities and job description for the Front Desk & Mailroom Coordinator position at Opensity Solutions?
Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.
Mailroom Operations
We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.
Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.
Mailroom Operations
- Sort, organize, and distribute incoming and outgoing mail by tenant in a timely manner
- Ensure accurate and secure handling of all mail and packages
- Maintain mailroom inventory and order supplies as needed
- Track deliveries and support mailroom-related projects
- Serve as a point of contact for tenants, employees, and visitors
- Respond to inquiries and provide timely, professional assistance
- Deliver a positive customer experience with a client-first approach
- Maintain organized workspace and ensure efficient operations
- Support additional administrative tasks and special projects as needed
- Adhere to company policies, confidentiality standards, and security protocols
- High school diploma or equivalent
- 1–3 years of experience in customer service, office support, front desk, or mailroom operations
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office (Outlook, Word, Excel)
- Ability to multitask and manage shifting priorities in a fast-paced environment
- Strong attention to detail and organizational skills
- Ability to maintain confidentiality of sensitive information
- Experience in corporate office, mailroom, or facilities support environments
- Experience with shipping/logistics or package tracking systems
- Familiarity with workplace services or outsourced operations environments
We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.
Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.