Accounts Receivable Collections

OpenRoad is a growing provider of supply chain and logistics solutions to companies all around the world. We leverage our industry expertise and cutting-edge technology to create lasting relationships with our customers, helping them conquer challenges and seize growth opportunities. As a nationally recognized Top Workplace and Inc. 5000 fastest-growing company, we are aiming for greatness – and it all begins with the incredible people who call OpenRoad their home.

About the role:

As an Accounts Receivable Collections at OpenRoad Global, you will be responsible for collecting on current and past due invoices. You will support the accounting department by providing superior customer service to internal and external customers. This position requires attention to detail, great customer service, and a drive to meet and exceed goals.

Responsibilities:

· Determine credit worthiness of future customers and extend appropriate credit based on credit reports

· Verify credit applications for accuracy and completion

· Ensure accurate set up of new customers within our TMS, CRM, and accounting software (when appropriate)

· Contact new customers to ensure proper set up

· Settle payments with customers, keeping interested internal personnel informed as needed

· Strive to meet and exceed aging goals on a consistent basis

· Frequently correspond with customers regarding the status of their account payments

· Attend and participate in departmental meetings

· Negotiate financial agreements

Qualifications:

· One year of accounts receivable experience preferred

· Two years of customer service experience required

· Proven ability to multi-task effectively in a fast-paced environment

· Able to problem-solve independently and collaboratively, depending on the situation

· Must be detail oriented

· Goal-driven

· Basic typing and computer skills

· Basic knowledge of the Microsoft Suite programs

· Must be able to read, write, speak, and understand English

· Be able to follow written and oral instructions

· Treat all persons (internal and external) with respect and kindness

· Experience in using an adding machine, multi-line telephone, and standard office tools

Why OpenRoad:

· Advance your career with a reliable company committed to sustainable growth

· Full benefits package including 401k, Safe Harbor match, PTO, paid holidays, medical/dental/vision insurance, and more

· Competitive salary with opportunities for professional growth

· Professional, fast-paced, collaborative culture

· Flexible work schedules

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Physical Setting:

• Office

Work Location: In person

Salary : $18 - $20