What are the responsibilities and job description for the Contract Specialist II position at OPENLANE?
Who We Are
At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we’ve been committed to making dreams come true for independent car dealers. AFC’s finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here: https://www.autofinance.com/
AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit https://corporate.openlane.com/.
AFC’s Core Values
Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own.
Powered by Passion. We believe that “passion is our superpower” and that every success is built upon the commitment and perseverance of our employees.
Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination.
Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other’s efforts. We stand committed to the success of our customers.
What We Offer
We are seeking a Contract Specialist II who will develop a thorough understanding of AFC policies, processes, and procedures related to processing of applications, contracts, and securing collateral. You will be part of a small, local team responsible for providing prompt, accurate, and courteous service to both internal and external customers. In this role, you will be involved in analyzing and verifying documents for contractual compliance per AFC's guidelines, determining the validity of the information received, and ensuring the integrity of our documentation.
You Are
Compensation Range Of
Hourly: $21.00 - $28.00 USD
At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we’ve been committed to making dreams come true for independent car dealers. AFC’s finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here: https://www.autofinance.com/
AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit https://corporate.openlane.com/.
AFC’s Core Values
Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own.
Powered by Passion. We believe that “passion is our superpower” and that every success is built upon the commitment and perseverance of our employees.
Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination.
Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other’s efforts. We stand committed to the success of our customers.
What We Offer
- Competitive pay
- Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
- Immediately vested 401K (US) or RRSP (Canada) with company match
- Paid Vacation, Personal, and Sick Time
- Paid maternity and paternity leave (US)
- Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
- Robust Employee Assistance Program
- Employer paid Leap into Service Day to volunteer
- Tuition Reimbursement for eligible programs
- Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
- Company culture of internal promotions, diverse career paths, and meaningful advancement
We are seeking a Contract Specialist II who will develop a thorough understanding of AFC policies, processes, and procedures related to processing of applications, contracts, and securing collateral. You will be part of a small, local team responsible for providing prompt, accurate, and courteous service to both internal and external customers. In this role, you will be involved in analyzing and verifying documents for contractual compliance per AFC's guidelines, determining the validity of the information received, and ensuring the integrity of our documentation.
You Are
- Focused on Elevating Relationships: You believe integrity and honesty build long-lasting relationships. You enjoy connecting deeply with your customers, celebrating their wins, and supporting them through their struggles.
- Powered by Passion: You are obsessed with customer service and helping our customers realize their unlimited potential. You understand our dealer's success is built upon the commitment and perseverance of your efforts.
- Vision-Driven: You focus on understanding your customers' future needs and are dedicated to continuous improvement. You aim to make it easier for customers to do business while preparing for what's to come.
- Dedicated: You have an unwavering "people-first" commitment to ensure success and provide support to your customers and team.
- Develop a thorough understanding of AFC policies, processes, and procedures related to processing of contracts.
- Analyze and verify documents required for contracting under AFC established guidelines.
- Determine the validity and accuracy of the information received.
- Search and download needed documents from state agency websites.
- Ensure complete and accurate account information based on documentation reviewed.
- Generate contracts and necessary amendments for execution.
- Review, accept, and scan properly executed original documents, both electronic and wet ink.
- Review ACH Documentation for accuracy and set up of accounts for ACH processing.
- Ensure timely and accurate follow ups for all necessary documentation.
- Maintain customer records and provide assistance with electronic signature collection.
- Strong organizational and analytical skills, with a strong desire to succeed in a team-oriented office environment.
- Exceptional attention to detail and organizational skills.
- Ability to perform varied tasks with professional judgment, accuracy, and timeliness.
- Post-high school course work in a related field, or 3–5 years of office experience is preferred but not required.
- Prior experience with Google Workspace or Microsoft Office preferred.
- Familiarity with concepts and procedures typically used in the automotive and financial services industries.
Compensation Range Of
Hourly: $21.00 - $28.00 USD
Salary : $21 - $28