Endpoint Privilege Management Specialist

We are looking for Technology Support Specialist for our client in Morehead , KY

• Identify and troubleshoot defective hardware and equipment.
• Diagnose and resolve software and application issues.
• Perform hardware checks and resolve issues prior to deployment.
• Support and maintain network room infrastructure.
• Provide technical support in a fast-paced environment while handling multiple tasks.
• Deliver excellent customer service and maintain strong communication with users.
• Travel as required to support deployment and technical operations.

• Bachelor s degree in Computer Science or equivalent experience.
• Strong troubleshooting skills for hardware and software issues.
• Knowledge of network environments and infrastructure.
• Excellent customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Self-motivated and highly organized.

• Experience in technical support or IT-related roles.
• Hands-on experience with hardware troubleshooting and deployment.
• Experience working with network systems and environments.

• Knowledge of network operating systems.
• Understanding of ITIL framework.
• Technical certifications such as A , MCP, MTA, or similar preferred.

• Strong problem-solving and analytical skills.
• Effective verbal and written communication.
• Organizational and time management skills.
• Ability to work independently and in a team environment.

• Bachelor s degree in Computer Science.
• Associate degree with relevant experience or high school diploma with additional experience may be considered.

For applications and inquiries, contact: hirings@openkyber.com