Manager II, Technical Enablement

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.

Role Summary

The Technical Enablement Manager ensures that the GTM organization is fully equipped to understand, position, and sell the product based on new features and updates.

This role bridges the gap between messaging and positioning in Product Marketing, the technical how-to in Product Management, and GTM delivery in Sales Enablement. This means creating launch deliverables including hands-on, interactive enablement content that drives adoption and confidence across all OpenGov products with monthly launch cycles.

You’ll lead the enablement structure and content strategy, oversee the Technical Project Manager, and own the GTM readiness process from a product enablement perspective.

Key Responsibilities

• Manage high-performance Technical Enablement team
• Lead Product Enablement Strategy: Own the roadmap for product-specific enablement content, aligning with PMM, PM, SE, PS, and Sales Enablement teams.
• Create Technical Enablement Materials: Develop or oversee creation of click-through guides, demo scripts, before/after workflows, and guided trainings that show the “how” behind new product capabilities that will be used for internal training and customer certifications.
• Launch Readiness Ownership: Partner with the Technical Project Manager to ensure all assets, content, and training are delivered on time for each release.
• Cross-Functional Collaboration:
• Work with PMMs on messaging and positioning that is woven through the interactive content created
• Partner with PMs to understand technical workflows, UI/UX updates, and the before and after state.
• Coordinate with Sales Enablement for delivery cadence and integration into existing learning systems.
• Content Governance: Build scalable templates, asset libraries, and feedback loops to continuously improve enablement content quality and usage.
  

Qualifications

• 6–10 years of experience in B2B SaaS roles such as product enablement, technical marketing, or product management.
• Minimum 2 years of experience managing people, including coaching, performance management, and team development.
• Strong understanding of SaaS product workflows and user experience.
• Proven experience creating or overseeing hands-on enablement materials (click-throughs, demos, guided training, or product simulations).
• Excellent project leadership and stakeholder management skills.
• Strong storytelling ability to translate technical updates into GTM-relevant narratives.
• Experience partnering with Sales Enablement and Product Marketing teams in a high-velocity environment.
  
  

Success Metrics

• On-time readiness across all launches
• Measurable increase in GTM confidence and adoption
• High content engagement and re-use rates
• Positive feedback from Sales, SE, and CS teams on product understanding
  
  

Compensation

Boston, MA: $140,000 - $165,000

On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.

The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.

Why OpenGov?

A Mission That Matters.

At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy.

Opportunity to Innovate

The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.

A Team of Passionate, Driven People

This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800 employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.

A Place to Make Your Mark

We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.