What are the responsibilities and job description for the Marketplace Lead position at OpenAI?
Partnerships - New York City and San Francisco
About the Role
We are a small, fast-moving partnerships team that shapes and executes OpenAI’s most important collaborations. Your mission is to build the product, operating systems, and capabilities that will power OpenAI’s B2B marketplace. You will define the marketplace product strategy and translate it into a clear roadmap, scalable tooling, and an operating model through which customers can discover, evaluate, purchase, deploy, and manage trusted third-party solutions built on and with OpenAI’s models.
You are a senior marketplace builder with strong product judgments at scale. You are comfortable moving between product strategy, marketplace operations, commercial models, data, and systems design. You can turn ambiguous customer and partner needs into clear priorities and build the infrastructure required to support a trusted, high-quality marketplace.
Key Responsibilities:
Define the vision, strategy, roadmap, and success metrics for OpenAI’s B2B marketplace.
Translate customer, partner, and business needs into clear product requirements and priorities in close partnership with product and engineering.
Design the end-to-end marketplace experience and operating architecture, including partner onboarding, catalog management, discovery, evaluation, procurement, private offers, billing, deployment, identity, governance, and lifecycle management.
Build the internal and external tools required to operate the marketplace efficiently, including workflows for solution intake, review, approval, publishing, monitoring, reporting, and issue resolution.
Establish the data foundation and measurement systems needed to understand marketplace adoption, conversion, solution quality, customer trust, and overall marketplace health.
Design scalable commercial models, policies, incentives, and partner economics with finance, legal, security, policy, and operations.
Establish standards and operating processes for solution qualityance, and lifecycle management.
Partner with ecosystem, sales, marketing, and customer success teams to ensure marketplace capabilities support partner participation and customer adoption.
Build and lead the marketplace team and operating cadence, aligning cross-functional owners around clear priorities, decisions, and outcomes.
Qualifications:
10-15 years of experience in marketplacess, product, strategy, operations, ecosystems, or general management.
Proven experience building and scaling the product and operational foundation of a B2B marketplace or platform.
Strong product judgment, including the ability to translate customer and partner needs into prioritized requirements, workflows, and roadmaps.
Deep understanding of B2B marketplace infrastructure, including catalog management, procurement, billing, identity, governance, compliance, and reporting.
Experience building marketplace tooling, operational systems, and measurement frameworks that improve quality, efficiency, and scale.
Strong commercial judgment and an understanding of how marketplace economics, policies, and incentives shape ecosystem health.
Demonstrated ability to work across product, engineering, finance, legal, security, policy, sales, marketing, and operations.
Outstanding executive communication and relationship-building skills.
Experience building teams and operating models in a complex, fast-moving technology company.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core the full spectrum of humanity.
We are an equal opportunity employeration, or other applicable legally protected characteristic.
Background checks for applicants will be administered in accordance with applicable lawation technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities.
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Compensation
$333K – $445K Offers Equity
The base pay offered may vary depending on multiple individualized factorsance-related bonus(es) for eligible employees, and the following benefits.
Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13 paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.
More details about our benefits are available to candidates during the hiring process.
This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.
Benefits:
Maternity & Paternity Leave, Health InsuranceSalary : $333,000 - $445,000