Medical Assistant – Phlebotomy & Clinical Support

About Open Wellness

Open Wellness is an established integrative and naturopathic medical clinic in Portland, Oregon. Our multidisciplinary team provides individualized care with a strong focus on gastrointestinal health, women's health, musculoskeletal medicine, acupuncture, and regenerative/orthopedic procedures.

We are a collaborative, patient-centered clinic that values excellent communication, attention to detail, teamwork, and creating a welcoming experience for our patients.

Position Overview

Open Wellness is seeking a dependable, highly organized Medical Assistant / Phlebotomist to join our team full-time.

This is a varied, hands-on position combining phlebotomy and laboratory responsibilities, medical assisting, regenerative procedure support, clinical administrative work, and front desk coverage. We are looking for someone who enjoys having a diverse role and is comfortable shifting between clinical and administrative responsibilities based on the needs of the clinic.

The ideal candidate is confident with venipuncture, highly organized, comfortable communicating with patients, and willing to jump in wherever support is needed.

A portion of this role will work directly with Dr. David Chang, assisting with orthopedic and regenerative procedures including PRP, prolotherapy, perineural injection therapy (PIT), and other injection-based treatments.

Key Responsibilities

• Perform phlebotomy, including venipuncture, specimen labeling, processing, centrifuging, and preparation for lab send-outs
• Manage lab orders, supplies, equipment, inventory, and laboratory workflows/SOPs
• Assist Dr. Chang with orthopedic and regenerative procedures, including PRP, prolotherapy, PIT, and other injection-based treatments
• Prepare procedure rooms, sterile fields, equipment, and supplies and provide chairside assistance
• Process clinical tasks including prescriptions, imaging orders, referrals, and prior authorizations
• Communicate with patients by phone, text, email, and patient portal and appropriately route clinical messages
• Provide administrative support to the clinic team, including front desk coverage as needed
• Assist with patient check-in/check-out, scheduling, answering phones, collecting payments, and other front desk responsibilities
• Maintain accurate and timely documentation in the EMR
• Keep clinical and laboratory areas clean, organized, stocked, and ready for patient care

Qualifications

Required:

• Medical Assistant training/certification or equivalent relevant clinical experience
• Strong phlebotomy and venipuncture skills
• Experience with specimen processing and laboratory workflows
• Strong attention to detail and organizational skills
• Comfortable using electronic medical records and learning new software
• Excellent written and verbal communication skills
• Strong customer service and patient communication skills
• Ability to manage multiple tasks and shift between clinical and administrative responsibilities
• Dependable, professional, and comfortable working both independently and as part of a team
• Willingness to provide front desk and administrative coverage as needed
• Strong commitment to patient privacy and confidentiality

Preferred:

• CMA, RMA, phlebotomy certification, or equivalent credential
• Previous outpatient medical office experience
• Previous medical front desk or scheduling experience
• Experience assisting with injections, minor procedures, or sterile procedures
• Experience with PRP, regenerative medicine, sports medicine, orthopedics, or procedural medicine
• Experience processing prior authorizations, imaging orders, prescriptions, and referrals
• Familiarity with integrative, functional, or naturopathic medicine

Regenerative medicine experience is not required. We are willing to train the right candidate who has strong foundational clinical and phlebotomy skills.

Who We're Looking For

We are looking for someone who is confident with blood draws, exceptionally detail-oriented, organized, and able to follow tasks through completion.

Because this is a cross-functional position, flexibility and teamwork are especially important. Some days may be more clinically focused, while others may require additional administrative or front desk support. The right person will be comfortable moving between these responsibilities and helping wherever needed to keep the clinic running smoothly.

We value someone who is proactive, dependable, calm and reassuring with patients, communicates well with patients and coworkers, and enjoys being part of a collaborative team.

Schedule

This is a full-time, on-site position at our Portland clinic.

The weekly schedule will include a combination of:

• Phlebotomy and laboratory support
• Medical assisting and clinical support
• Orthopedic/regenerative procedure support
• Clinical administrative responsibilities
• Front desk and patient service coverage

Specific workdays and hours will be discussed during the interview process.

Benefits

• Health insurance and wellness benefits
• Paid time off
• Paid holidays
• Training in regenerative and integrative medical procedures
• Opportunity to expand clinical and procedural skills
• Supportive, collaborative work environment
• Opportunity for professional growth within an established integrative medical practice

How to Apply

Please submit your resume and a brief cover letter through Indeed.

In your application, please tell us about your phlebotomy experience, including how frequently you currently perform blood draws, as well as any experience you have with medical assisting, specimen processing, procedures, and medical office/front desk responsibilities.

Pay: $21.00 - $26.00 per hour

Expected hours: 35.0 – 40.0 per week

Benefits:

• Health insurance
• Paid time off

Ability to Commute:

• Portland, OR 97217 (Required)

Work Location: In person

Salary : $21 - $26