What are the responsibilities and job description for the Patient Registration Representative position at Open Systems Inc.?
Hi
We are hiring for our client, so please let me know if you are interested !
Job Title: Patient Registration Representative
Location: Grand Blanc, MI
Duration: 6-month contract with Possible Extension
Pay Range: $15 per hour (W2)
Schedule details:
• This position is 6-month assignment with possible extension
• Entry Level position
• Prefers candidate that has experience with using medical terminology
• Possible shifts:
• 12-hour shift, 3-days a week; every other weekend
• Shift times available:
• 6pm - 6:30am
• OT is billable after 48- hours
Job Summary:
• Under general supervision, follows standard operating procedures and protocols for all bedside patient registration activities including patient reception, face-to-face check in, preregistration, confirmation of insurance eligibility and cash collections
• Performs new patient registration; updates registration and insurance information; responds to inquiries from all callers/customers
• Advocates on the caller/customer behalf to ensure their needs are met
• Acts as a welcoming front door for all callers/customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management
Required Skills & Experience:
• One (1) year of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting
• Strong computer skills and working knowledge of Microsoft Office products
• Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical staff
• Must be willing to be on your feet for long periods and able to instruct others
• Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions
Preferred Skills & Experience:
• EPIC training/experience
• Insurance payor systems experience
• ICD-10 medical terminology experience
• Prefers candidate that has experience with using medical terminology
Required Education:
• High School Diploma
Languages:
• English: Read, Write, Speak
Salary : $15