What are the responsibilities and job description for the Asst.Retail Store Manager position at Open Pantry?
Company Description Open Pantry is a convenience-focused retail company dedicated to helping customers save time during their busy days. The stores offer a one-stop experience for fuel, newspapers, coffee, milk, tobacco, and high-quality “grab and go” food items. The team is committed to serving guests in a fast, friendly, and enjoyable manner, building trust through consistent service. Open Pantry values genuine care, reliability, and a welcoming atmosphere that encourages customers to return regularly.
Role Description The Assistant Retail Store Manager is a full-time, on-site role based in Milwaukee, WI. This role supports the Store Manager in overseeing daily store operations, including supervising team members, maintaining store cleanliness, and ensuring shelves and displays are stocked and visually appealing. The Assistant Manager helps drive excellent customer service by responding to guest needs, resolving issues, and promoting a positive, efficient shopping experience. Responsibilities also include monitoring cash handling, supporting loss prevention procedures, assisting with scheduling, training new team members, and helping to meet sales and performance goals while upholding company policies and standards.
Qualifications
Role Description The Assistant Retail Store Manager is a full-time, on-site role based in Milwaukee, WI. This role supports the Store Manager in overseeing daily store operations, including supervising team members, maintaining store cleanliness, and ensuring shelves and displays are stocked and visually appealing. The Assistant Manager helps drive excellent customer service by responding to guest needs, resolving issues, and promoting a positive, efficient shopping experience. Responsibilities also include monitoring cash handling, supporting loss prevention procedures, assisting with scheduling, training new team members, and helping to meet sales and performance goals while upholding company policies and standards.
Qualifications
- Candidates should possess strong Customer Service and Customer Satisfaction skills to ensure a positive guest experience.
- Candidates should possess effective Communication skills for interacting with customers, team members, and leadership.
- Candidates should possess Store Management skills, including supervising staff and overseeing daily operations.
- Candidates should possess Retail Loss Prevention skills to help protect company assets and maintain store security.
- Previous experience in retail, hospitality, or customer-facing roles is beneficial.
- Ability to stand for extended periods, perform light physical tasks, and work flexible shifts, including evenings, weekends, and holidays.
- Strong problem-solving abilities, attention to detail, and a focus on safety and compliance are preferred.
- High school diploma or equivalent is preferred; additional training or education in retail management is a plus.