Manager, Healthcare Analytics

JOB PURPOSE:

The IT Manager – Healthcare Analytics is responsible for leading the design, development, and optimization of data analytics, reporting, and visualization strategies across the organization. This role ensures accurate, timely, and actionable insights to support clinical quality, operational efficiency, financial performance, and regulatory reporting within a Federally Qualified Health Center (FQHC) environment.

The position serves as a strategic liaison between clinical, operational, executive leadership and IT translating data into meaningful insights that drive performance improvement and compliance with HRSA, UDS, and value-based care requirements.

Essential Job Functions include, but are not limited to:

• Accepts responsibility for meeting the standards of the professional, ethical, and relevant legislated requirements.

• Lead the development and maintenance of enterprise analytics and reporting solutions (e.g., provider productivity, quality measures, financial dashboards).


• Expand and enhance OHCC’s portfolio of analytics tools, overseeing dashboards and visualizations using tools such as Power BI, Tableau, or similar platforms.


• Ensure data accuracy, integrity, and consistency across multiple systems (EHR, practice management, dental systems, etc.).


• Develop automated reporting processes to reduce manual effort and improve timeliness of data delivery.

• Support reporting for HRSA UDS, CMS quality measures, and other regulatory requirements.


• Collaborate with clinical and quality teams to monitor performance on key measures (e.g., HEDIS, UDS, value-based metrics).


• Ensure alignment of reporting logic with measure specifications and audit requirements.

• Support reporting for HRSA UDS, CMS quality measures, and other regulatory requirements.


• Collaborate with clinical and quality teams to monitor performance on key measures (e.g., HEDIS, UDS, value-based metrics).


• Ensure alignment of reporting logic with measure specifications and audit requirements.

• Provide data-driven insights for executive leadership to support strategic decision-making.


• Identify trends, gaps, and opportunities to improve clinical outcomes and operational performance.


• Support grant applications, program reporting, and strategic initiatives with data analysis.


• Participates in meetings, telephone conferences, industry conferences as deemed necessary.

• Supervise and mentor analysts and reporting staff, fostering a culture of continuous improvement.


• Establish performance standards and provide ongoing coaching and feedback.


• Coordinate cross-functional collaboration between IT, quality, finance, and operations teams.

• Adheres to organizational infection control policies, including proper hand hygiene, use of PPE when required, and safe interactions in clinical areas.


• Follows protocols related to exposure control plans (e.g., bloodborne pathogens, airborne pathogens).


• Reports any potential exposure, safety hazard, or incident immediately per agency procedure.


• Complies with all safety policies, emergency preparedness plans, and procedures for fire safety, active shooter, natural disasters, etc.


• Maintains a safe and therapeutic environment for patients and staff.


• Participates in mandatory safety, compliance, and emergency response trainings.


• Adheres to HIPAA, 42 CFR Part 2 (for substance use data), and all privacy/security regulations.


• Follows all FQHC compliance programs including incident reporting, quality assurance, and risk management protocols.


• Follows all practice standards and documentation requirements necessary for FTCA risk‑management compliance.

• Responsible for maintaining up-to-date knowledge, skills, and abilities
  
  
  
  • Attends and participates in in-service, monthly staff meetings, continuing education offerings, community training events, conferences, and webinars as appropriate
  
  

Required Education:

• Bachelor’s degree in health informatics, Data Analytics, Information Systems, Public Health, or related field required


• 2 years of experience in healthcare data analytics, reporting, or health IT


• 2 years of leadership or supervisory experience preferred

Skills, Licensure, and Knowledge Requirements

• Proficiency in data visualization tools (Power BI, Tableau, etc.)


• Proficiency in SQL and/or data query skills


• Advanced Excel skills (PivotTables, Power Query, automation)

Physical Demands: 

The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach.


• Specific vision abilities required by this job include close vision requirements due to computer work.


• Light to moderate lifting is required.

Work Environment: 

The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Moderate noise (i.e. business office with computers, phone, and printers, light traffic).


• Ability to work in a confined area.


• Ability to sit at a computer terminal for an extended period of time.

Travel or Special Requirements:

Driving during the workday, as well as local or out-of-state travel, may be required to perform job duties.

This job description includes the essential job functions and responsibilities of the job. I understand that it is not inclusive of every task inherent to the job. In addition, I understand that it may occasionally require assignment of tasks not specifically covered in this job description. Duties, responsibilities, and activities may change at any time with or without notice. I understand that I will comply with reasonable requests from my supervisor.