What are the responsibilities and job description for the Front Desk Receptionist position at Open Hands Doctors Family Practice?
Job Summary
We are seeking an energetic and organized Front Desk Receptionist to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily operations. Your enthusiasm and professionalism will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a dynamic team environment.
Duties
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
- Answer multi-line phone systems efficiently, directing calls accurately and professionally
- Manage appointment scheduling and coordinate meetings using productivity software and calendar tools
- Handle data entry tasks with precision, maintaining accurate records in spreadsheets and databases
- Assist with filing, document proofreading, and general clerical support to keep the office organized
- Support office management by overseeing supplies inventory and coordinating maintenance requests
- Provide excellent customer support by addressing inquiries, providing information, and resolving issues with tact and courtesy
Qualifications
- Proven experience in office administration or front desk reception roles with strong organizational skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with spreadsheets and word processing
- Excellent computer literacy including data entry, file management, and technical proficiency in office software
- Strong phone communication skills with knowledge of multi-line phone systems and phone etiquette
- Bilingual abilities are highly desirable to assist a diverse client base effectively
- Previous experience with QuickBooks or similar accounting software is a plus but not required
- Demonstrated ability to multitask efficiently while maintaining attention to detail and proofreading accuracy
- Exceptional organizational skills combined with time management expertise to prioritize tasks effectively
- Customer service experience with a friendly demeanor that fosters positive client interactions
- Personal assistant or administrative experience that highlights reliability, professionalism, and proactive problem-solving skills
Pay: $12.00 - $15.00 per hour
Work Location: In person
Salary : $12 - $15