What are the responsibilities and job description for the Barista position at Open Gate Business Development?
Job Title: Barista-Kalona Creamery Coffee
FLSA Status: Non-Exempt
Location: Kalona, IA
Hours: Full-Time, Averaging 35-40 Hours/Week
About Us
Kalona Creamery Coffee is a brand-new coffee shop located within the Kalona Creamery Retail Store. We’re dedicated to crafting high-quality coffee and providing a welcoming atmosphere for our community. We take pride in serving locally sourced ingredients and creating a warm, inviting space for our customers to start their day. We are seeking an energetic, customer-focused Barista to join our team. This position includes weekday and weekend shifts.
Summary
The Barista is responsible for preparing and serving high-quality coffee and specialty beverages while delivering outstanding customer service. This role also supports retail store operations as needed, including product stocking, merchandising, transactions, and maintaining a clean, organized, and inviting environment.
Primary Duties
- Prepare and serve high-quality coffee, espresso, and specialty drinks.
- Handle basic food preparation, such as pastries and breakfast items.
- Provide exceptional customer service with a friendly and positive attitude.
- Maintain the cleanliness and organization of the coffee bar and coffee area.
- Follow all health and safety guidelines for food and beverage handling.
- Operate the cash register, handle transactions, and maintain accurate cash handling.
- Work efficiently in a fast-paced environment while maintaining quality standards.
- Support retail team members during peak traffic periods as needed.
- Represent Kalona Creamery with professionalism and a positive attitude.
Requirements
- Passion for coffee and customer service.
- Previous barista or food service experience (preferred, but not required)
- Reliable attendance, punctuality, and flexibility for early mornings and weekends.
- Strong communication skills and a team-oriented mindset
- Ability to multitask and remain composed during busy periods.
- High integrity and alignment with our mission, values, and customer-first culture.
Our Benefits
- Medical/Dental/Vision/Life Insurance, STD & LTD
- Matching 401k
- Benefit Bonus/Health Insurance Stipend
- Paid Holidays, Paid Time Off (PTO), & Birthday PTO
- Opportunity for advancement and growth
- Discounted employee purchases!
Physical Requirements
- Ability to stand for extended periods (6–8 hour shifts).
- Ability to lift and carry up to 30 lbs. (milk crates, inventory boxes, supplies).
- Frequent reaching, bending, kneeling, and twisting.
- Ability to work in a fast-paced environment with exposure to heat (espresso machines) and cold (coolers/freezers).
- Manual dexterity to operate espresso machines, grinders, and POS systems.