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Program Supervisor – Emergency Shelter & Recovery Services

Open Door Mission, Inc
Rochester, NY Full Time
POSTED ON 5/2/2026
AVAILABLE BEFORE 5/16/2026
Schedule: Tuesday-Saturday 2pm-10pm

You may already know that we are a faith-led agency, providing compassionate, person-centered care to individuals and families

experiencing homelessness, trauma, addiction and other life troubles through residential or emergency housing and programs, and a

food and clothing community service. Our objective is to nurture and grow existing programs and services and implement the best

practices to meet the needs of our clients - all while sharing the Gospel message.

What you may not know is that in order to serve our community well we must serve our employees well. Open Door Mission is a 2021

and 2022 recipient of the Rochester Top Workplace Award. Our compensation package includes a 65%-75% contribution towards health

care premium, free dental, vision, and supplemental disability insurances, mental health support through a robust employee assistance

program, as well as up to 5 weeks paid time off per year.

Open Door Mission is seeking a Life Recovery Supervisor to support our Addiction Recovery and Transitional Housing programs. This role provides day-to-day leadership to staff and participants, ensuring services align with our mission of Restoring Hope and Changing Lives.

What You'll Do

  • Supervise and coach Case Aides; support hiring, scheduling, and performance management
  • Provide case management direction and oversee participant progress
  • Coordinate program operations, including intake/discharge and service planning
  • Facilitate recovery, life skills, and faith-based programming
  • Maintain program outcomes, reporting, and community partnerships

What We're Looking For

  • 3 years working with homelessness, mental health, or addiction populations
  • Prior supervisory experience preferred
  • Strong communication, leadership, and conflict resolution skills
  • Ministry-minded individual aligned with Christian values
  • Valid NYS driver's license

This is a hands-on leadership role ideal for someone passionate about recovery work, staff development, and faith-based service in a mission-driven environment.

Compensation-$45k-55k per year

Salary : $45,000 - $55,000

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