Chief Executive Officer

GENERAL SUMMARY OF DUTIES:

Reporting to the board of directors, the CEO is responsible for the overall management and operations of OCHC.  The CEO develops and implements OCHC’s strategic and operational plans, maintains financial viability, leads the executive team, allocates resources, ensures compliance with regulatory bodies, acts as chief spokesperson, and is actively present in the community, building positive relationships with other community leaders, and political representatives.  The CEO works closely with the board of directors to develop policy and maintain oversight.

ESSENTIAL FUNCTIONS: 

Strategic Planning 

• Works with the Board of Directors to develop a plan for the future of the OCHC.
• Prepares an annual operating plan and allocates resources consistent with OCHC’s short and long-term strategic objectives. 
• Establishes and monitors key performance metrics and reporting systems.   Ensures consistent and timely progress toward strategic objectives.

Board Relations

• Works closely with the board of directors to collaboratively set and manage priorities, scope of work, and operations.
• Serves as a non-voting board member and sits on each of the board’s standing committees.
• Keeps the board of directors fully informed of important aspects of the status and development of the organization, including current trends, problems, and activities to facilitate policymaking. 
• Facilitates the board’s compliance with HRSA requirements.
• Implements board policies and recommends policies for board consideration.
• Coordinates the training of new board members.

Executive Leadership

• Develops effective solutions to organizational challenges.
• Maintains positive and collaborative working relationships with the board of directors, staff, and external stakeholders.
• Casts a compelling vision for the work and future of OCHC and leads with a well-understood, widely supported, consistently applied, and effectively implemented philosophy.
• Structures OCHC to carry out its mission and activities and meet its objectives while ensuring fiscal accountability.
• Serves as chief spokesperson on behalf of OCHC, communicating effectively with all stakeholders and governmental and other funding agencies.
• Develops, attracts, retains, motivates, and supervises an effective management team capable of achieving objectives. 
• Provides the overall direction, coordination, and evaluation of each department. 
• Continually monitors operations, programs, and physical properties. Initiates appropriate changes when/if necessary. 
• Ensures that OCHC delivers excellent patient care and that OCHC is structured to meet identified community needs. 

Human Resources

• Oversees the recruitment, training, and retention of high-performing personnel.  
• Encourages diversity in hiring, including monitoring programs to provide advancement opportunities for underrepresented employees.
• Promotes an employment culture that embraces high-quality care and employee satisfaction.
• Ensures that OCHC provides employees with competitive wages and benefits. 
• Provides oversight of HR’s compliance with local, state, and federal regulations. 

Financial Management

• Actively supervises the business and financial affairs of the clinic and fiscal management, including accounting, budgeting, internal controls, and timely reporting.
• Responsible for the development of appropriate annual and longer-term financial objectives and demonstrates the ability to achieve these goals consistently.
• Oversees the implementation of appropriate systems to protect assets and maintain effective operational controls.
• Provides direction and oversight to Revenue Cycle Management, ensuring that OCHC maximizes its patient fee revenues. 
• Ensures financial compliance with all federal, state, local, and regulatory laws and requirements of grant and funding sources.
• Enhances operational effectiveness, emphasizing cost containment without jeopardizing important innovation or quality of care.

Community Involvement, Marketing, and Fund-Raising

• Works to maintain OCHC’s reputation and standing in the community. 
• Is responsible for effective fund development, public relations, and marketing. 
• Represents the clinic's relationships with other organizations, government agencies, and third-party payers. 
• Seeks additional funding opportunities through grants and partnerships. 

REQUIRED EDUCATION, EXPERIENCE, AND COMPETENCIES:   

• Bachelor’s degree in business or another relevant field.  MHA, MBA, or MS in Healthcare or Business Administration preferred. 
• At least two years of executive-level experience in an FQHC. 
• Five (5) years of executive management experience in primary health care.
• Excellent oral and written communication skills, including public speaking and presentation skills.
• Proven ability to engage with the community, understand their needs, and craft strategies to address them while building the patient base.
• Demonstrated effectiveness in building teams and motivating staff.
• A track record of successful fiscal management of an organization or program. 
• History of success in fundraising and procuring grants.  
• Experience in public policy, including political relationships and legislative priorities, and responding to legislative and regulatory changes likely to affect OCHC or its patients. 
• Exceptional interpersonal skills. Ability to work effectively with people of diverse cultures, races, beliefs, ages, and backgrounds.