What are the responsibilities and job description for the Service Manager--Cincinnati, Ohio position at OPC Pest Services?
Lead a Team. Stay Hands‑On. Grow With Us.
OPC Pest Services is a growing, family‑focused pest control business serving Cincinnati and Southern Ohio. As we continue to expand, we’re looking for an experienced pest control professional who enjoys leading by example, mentoring technicians, and being part of a close‑knit team.
This is a great opportunity for someone ready to move into leadership while still staying connected to the field. We offer competitive pay, year‑round full‑time work, and a supportive, low‑stress environment where your experience is valued.
What We Offer
- Competitive salary between $52,000 to $65,000 annually dependent upon relative experience;
- Annual performance bonus opportunities;
- Take home vehicle to start and end route—advertise for OPC and grow your brand!
- Huge potential to create your own opportunities in the regional market;
- Comprehensive benefits package including low cost medical, dental, vision insurances, 1x annual salary life insurance, and many more optional benefits (visit rollinsbenefits.com for more information);
- 401(k) plan with 4.5% company match, Rollins employee stock purchase plan;
- A generous PTO (paid time off) program, and six paid holidays--earn up to 15 PTO days your first year;
- Employer discount program through PerkSpot;
- Stability and growth with a company that values its people
Responsibilities
The Role
As a Service Manager, you’ll help lead daily operations and support a team of pest control technicians by:
- Coaching, training, and mentoring technicians
- Assisting with scheduling, routing, and quality control
- Supporting technicians in the field and filling in on routes when needed
- Supporting hiring, training, and team development
- Conduct in-house and in-field technician training and meetings
- Monitor scheduling and routing to drive efficiencies and productivity
- Guide service technicians in resolving client issues and concerns and ensure that customer expectations are met
- Interact with both commercial and residential clients and perform quality site inspections
- Review and submit service-related documents and reporting
- Maintain inventory of equipment and supplies, perform vehicle and uniform inspections
- Serving as a trusted part of the management team
Who We’re Looking For
- An experienced pest control professional
- Someone who enjoys helping others succeed
- A steady leader with strong communication skills
- A team‑oriented professional who values customers and coworkers alike
If you’re looking to take the next step in your career with a locally rooted company that treats people like family, we’d love to talk with you.
Our Core Values
Be a P.E.S.T.
Professional . . . Do your best to be the best
Ethical . . . Do the right thing
Selfless . . . Do more for others
Teamwork . . . Do it for you, me & OPC
Qualifications
- Must have at least 2 years' supervisory and leadership experience
- Must have at least 5 years' progressive pest control experience
- Valid driver’s license
Must maintain a good driving record and be able to pass criminal history background check, physical exam and drug screen.
Physical Demands / Working Environment:
Candidates must be able to perform essential functions of the position with or without reasonable accommodations:
- Safely use a ladder within the manufacturer’s weight capacity
- Lift and carry up to 50 lbs.
- Safely access crawl spaces, attics, confined spaces, rooftops, etc.
- Able to work in all types of weather conditions
Apply today to become a P.E.S.T. with OPC!
OPC Pest Services is an Equal Opportunity/Proud Veteran/Individuals with Disabilities Employer