What are the responsibilities and job description for the Service Manager--Burr Ridge, Illinois position at OPC Pest Services?
OPC Pest Services, a trusted company in the Rollins Family of Brands since 1972, is rapidly expanding across the Burr Ridge neighborhooods and Cook County, Illinois service area and if you're a pest management professional with excellent skills in mentoring a team of pest professionals like yourself, and are looking for competitive wages with a stress-free work environment, we have amazing job opportunities with full-time employment all year round! Now hiring for a Service Manager to coordinate Pest Control Professionals' daily work activities and serve as a trusted member of our OPC Burr Ridge management team!
We Offer…
- Competitive salary between $52,000 to $62,000 annually dependent upon relative experience;
- Annual performance bonus opportunities;
- Take home vehicle to start and end route—advertise for OPC Burr Ridge and grow your brand!
- Huge potential to create your own opportunities in the regional market;
- Comprehensive benefits package including low cost medical, dental, vision insurances, 1x annual salary life insurance, and many more optional benefits (visit rollinsbenefits.com for more information);
- 401(k) plan with 4.5% company match, Rollins employee stock purchase plan;
- A generous PTO (paid time off) program, and paid holidays-earn up to 15 PTO days your first year;
- Employer discount program through PerkSpot;
- Continuous training and education through our in-house training sessions as well as outside seminars.
Responsibilities:
Our mission is to help protect our customers' health and property by providing valuable, high quality solutions delivered by passionate professionals. We have built our reputation on our company’s belief of putting the customer experience first and the Service Manager is key to delivering on this purpose. In January 2023 Chicago's hometown brand Edge Pest Control merged with OPC Pest Services, along with A-Action Pest Control and Schopen Pest Services, and has recently become one of the fastest growing professional brand of pest management solutions in the area. Our Team is proud to work together to solve our customer concerns and are seeking a Service Manager to help lead them to the next level. As a successful Service Manager, your skills will be used to:
- Lead and mentor service technicians and provide highly skilled “hands-on" management
- Train and develop technicians to motivate the team in providing high-quality customer and technical services
- Perform quality pest control services and fill in on open routes as necessary
- Conduct in-house and in-field technician training and meetings
- Monitor scheduling and routing to drive efficiencies and productivity
- Guide service technicians in resolving client issues and concerns and ensure that customer expectations are met
- Interact with both commercial and residential clients and perform quality site inspections
- Review and submit service-related documents and reporting
- Assist with interviewing and selecting service technicians
- Maintain inventory of equipment and supplies, perform vehicle and uniform inspections
Be a P.E.S.T.
- Must be at least 18 years old
- Must have at least 2 years' supervisory and leadership experience
- Must have at least 5 years' progressive pest control experience
- High School Diploma/GED
- Valid driver’s license
- Experience in home services industry is a plus
Must maintain a good driving record and be able to pass criminal history background check, physical exam and drug screen.
Physical Demands / Working Environment:
- Safely use a ladder within the manufacturer’s weight capacity
- Lift and carry up to 50 lbs.
- Safely access crawl spaces, attics, confined spaces, rooftops, etc.
- Able to work in all types of weather conditions
Apply today to become a P.E.S.T. with OPC!
OPC Pest Services is an Equal Opportunity/Proud Veteran/Individuals with Disabilities Employer
Salary : $52,000 - $62,000
