Product Manager

Are you a passionate digital innovator with a keen eye for creating seamless online experiences? We’re on the lookout for a dynamic Product Manager to lead the development and optimization of consumer-facing websites, mobile platforms, and digital marketing initiatives. If you thrive in a fast-paced environment, excel at translating strategy into actionable results, and want to shape memorable guest experiences, this is your opportunity to make a significant impact.

Responsibilities

• Champion the digital guest experience, advocating on the guest's behalf, and working diligently to build an outstanding experience.
• Responsible for understanding and executing the digital product strategy for digital product experience(s).
• Translates the digital strategy into clearly prioritized user stories, business requirements, and other product documentation, including acceptance criteria and test cases
• Leads and maintains feature development and backlog, attending daily scrums to help drive priority decisions and remove roadblocks
• Ensures appropriate delivery of product requirements across the development lifecycle, including partnering with design and technology teams to ensure the visual design, content strategy, copywriting, and development align with the strategic vision
• Contributes to developing the go-to-market strategy for the digital guest or cast experience.
• Develops presentations to share and build advocacy for the digital strategy with executive audiences and partners across the organization
• Supports the ongoing guest and cast experience by monitoring product performance, supporting A/B tests, and recommending opportunities to enhance the experiences and products of digital platforms, including mobile apps and websites.
• Support with delivery and ongoing maintenance, which may include product build, content configuration, and on-call collaboration to ensure successful uptime of the digital experience as needed.
• Relationship Management cultivates relationships and leads partner expectations, scope, budget discussions, and project communications, while providing partners with a consistent point of contact and accountability for their digital business needs.
• Responsible for the timely, on-budget, on-strategy delivery of marketing- and operations-related projects, while raising unresolved business, strategy, scope, and budget issues as appropriate to the leadership team.
• Ensures appropriate review and sign-off of key results with partners.
  
  

Basic Qualifications

• 3-5 years of digital product management (website/mobile).
• 3-5 years of combined business, agency, and/or digital experience.
• Experience with marketing, brand strategy, technology, and/or digital strategy.
• Effectively provide overall leadership across multiple teams, while working collaboratively to deliver with quality on time.
• Ability to think strategically and drive ideas into action, with a positive outlook and willingness to take personal initiative.
• Experience with technical, user, and business issues in a fast-paced digital organization.
• Experience working with tools, systems, and processes that support go-to-market delivery and triage of content, data configuration, and service integration
• Advanced experience working with complex content management or similar systems for building and maintaining websites and mobile apps (including daily updates to copy, media, building out new pages, and troubleshooting).
• Outstanding verbal and written communication and project leadership skills, including an ability to communicate and influence at an executive level.
• Possesses analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop project cases.
• Proven ability to collaborate with and achieve results through others, plus the ability to build strong and balanced relationships, and the capability to interact with all levels of the organization.
• Comfortable working with bi-coastal and international teams.
• Experience with Agile software development methodology, including JIRA/Confluence.
• Preferred experience with iOS/Android release process.
  
  

Required Education

• Bachelor's Degree or 15 years of relevant experience.
  
  

Benefits

• 401(k).
• Dental Insurance.
• Health insurance.
• Vision insurance.
• We are an equal-opportunity employer and value diversity, equality, inclusion, and respect for people.
• The salary will be determined based on several factors, including, but not limited to, location, relevant education, qualifications, experience, technical skills, and business needs.
  
  

Additional Responsibilities

• Participate in OP monthly team meetings and participate in team-building efforts.
• Contribute to OP technical discussions, peer reviews, etc.
• Contribute content and collaborate via the OP-Wiki/Knowledge Base.
• Provide status reports to OP Account Management as requested.
  
  

About Us

OP is a technology consulting and solutions company, offering advisory and managed services, innovative platforms, and staffing solutions across a wide range of fields — including AI, cybersecurity, enterprise architecture, and beyond. Our most valuable asset is our people: dynamic, creative thinkers who are passionate about doing quality work. As a member of the OP team, you will have access to industry-leading consulting practices, strategies & and technologies, innovative training & education. An ideal OP team member is a technology leader with a proven track record of technical excellence and a strong focus on process and methodology.