What are the responsibilities and job description for the Customer Service Representative position at OP Consulting Group LLC?
Customer Service Specialists needed to answer calls from high school and college students concerning Florida scholarships and grants. (This will renew for next fiscal year).
Knowledge, Skills, And Abilities
Knowledge, Skills, And Abilities
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support a plus.
- Applicants must pass a level 2 screening background check, that includes fingerprinting for statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and federal criminal records checks through the Federal Bureau of Investigation and may include local criminal records checks through local law enforcement agencies.
- Ability to speak and understand English - Required
- High school diploma, general education degree, or equivalent - Required
- Experience in a professional work environment - Required, 2 Years
- Ability to stay calm when customers are stressed or upset - Required
- Comfortable using computers - Required
- Experience working with customer support a plus - Desired