What are the responsibilities and job description for the Java Developer position at Oorwin Middleware Test Company?
Job Title: Java Developer
Job description
About Company:
Temenos is the Worlds #1 Banking Software Company, providing financial institutions, of any size, anywhere in the world, the software to thrive in the digital banking age. We are an exciting place to work and our biggest asset is our talented workforce - what we create and achieve is a result of the aspirations and goals of the 7500 employees that make up Temenos today, operating out of 67 offices worldwide.
Job Purpose:
Product Analysis and Customer Support (PACS) team is looking for Technical Product Support Engineer to drive and Provide Technical Support for Temenos Suite of products that span across Quantum & Infinity
Responsibilities and Accountabilities:
Understand the working of the specific product application(s) in which expertise needs to be built through training programs including on the job training, class room training and training material available on the knowledge collateral(s).
Provide technical support for Mobile Application built using Kony Fabric and Kony Mobile application development platform.
Collaborate with Product, Engineering, Customer Success and other delivery team to resolve & manage customer issues and escalations.
Responsibilities in detail:
Understand the details in ticket logged. Validate the completeness of information provided and if required, collect further information from client. Use the collected information to analyze the problem threadbare.
When identified as a bug, do comprehensive documentation including product analysis of defect ,elaborating the root cause and possible resolution for the defect. Provide additional information that would help Development team to fix and test the problem effectively.
In case of non-defects, educate client with adequate information & procedures on how to handle the scenario/meet the requirement .
Act as the technical reference point during software implementation/upgrades. Provide guidance and support to client IT teams.
Develop/Enhance Tools that will help in reducing the analysis time and boost customer experience. Best tools have fair chance of getting integrated to Core product
Available to perform onsite analysis of tickets at client places. Typically this would be required during the milestone period of the client like Go Live of implementation, branches, and Upgrade.
Skills and Qualifications:
Bachelors Degree in Engineering or Computer Sciences with atleast 2 to 10 years of relevant experience in software development and Support.
Excellent troubleshooting and problem-solving skills is required.
Excellent Programming & debugging skills
Experience in Java, JavaScript, HTML, CSS.
Experience in Java, J2EE, JSP, RDBMS and Webservers
Mobile or Web development background is preferred
Experience in native mobile OS like iOS, Android or Windows is preferred.
Prior experience in Product/Application support is preferred.
Should be able to deliver 24 X 7 support to our global customer base.
If interested kindly share your profiles to madhuri.mohanrao@temenos.com
ts15fj2497
RoleOther
Industry TypeIT Services & Consulting
Functional AreaOther
Employment TypeFull Time, Permanent
Role CategoryOther
Education
UG :B.Tech/B.E. in Any Specialization
PG :M.Tech in Any Specialization, MCA in Any Specialization
Key Skills
javajavascript
CSSJ2EeHTMLIos / Android