What are the responsibilities and job description for the Office Coordinator & Executive Assistant position at Onward Real Estate Team at Keller Williams Realty?
The Office Coordinator & Executive Assistant is one of the most important hires Onward will make. Not because of the tasks on the list — but because of what this person represents every single day.
This is the voice that answers when a client calls nervous about their first home. The face that greets every agent, vendor, and visitor who walks through the door. The energy that sets the tone for the entire office. We need someone who brings warmth, professionalism, and genuine enthusiasm to every interaction — someone who makes people feel like they called the right team.
On the operational side, this role serves as the right hand of the Director of Sales — managing calendars, owning the inbox, coordinating communications, and handling the wide range of field and administrative tasks that keep a fast-moving team running without friction.
If you are organized, upbeat, people-obsessed, and ready to be the heartbeat of a growing real estate team — this role was built for you.
WHO WE'RE LOOKING FOR
Before anything else, we are looking for someone with the right energy. Someone who:
• Lights up a room — or a phone call — with genuine warmth and enthusiasm
• Makes people feel heard, helped, and taken care of from the very first interaction
• Brings a positive, can-do attitude even when the day gets busy or unpredictable
• Takes pride in representing the team with professionalism and heart
• Finds joy in serving others and understands that every call, every email, and every walk-in matters
QUALIFICATIONS
Required
• High school diploma or equivalent; associate's or bachelor's degree preferred
• 2 years of administrative, front-desk, customer service, or executive assistant experience
• Exceptional verbal and written communication skills — professional, warm, and clear
• Strong organizational skills with the ability to manage multiple priorities without losing composure
• High proficiency with email, calendar tools, and Microsoft Office or Google Workspace
• Valid Texas driver's license and reliable transportation
• Ability to maintain confidentiality and exercise sound judgment in all communications
Preferred
• Must be willing to obtain an active Texas real estate license within the first 6 months of hire date
• Experience in a real estate office, brokerage, or fast-paced sales environment
• Familiarity with CRM systems (Follow Up Boss, KW Command, or similar)
• Experience supporting a senior leader or executive
OUR CULTURE
Onward is built on the belief that people matter — clients, agents, and team members alike. We work hard, hold each other accountable, and genuinely care about the outcomes we create for the people we serve. Our team is driven by faith, purpose, and the conviction that doing the right things consistently leads to results worth being proud of.
The person who fills this role will be central to that culture — not peripheral to it. You won't just work at Onward. You'll help define what Onward feels like to everyone who encounters us.
WHAT WE OFFER
• $18–$22/hr depending on experience — pay may be recalculated after 6 months based on whether defined KPIs are met
• A team that genuinely invests in the people who show up for it
• Front-row exposure to residential and commercial real estate at a high level
• Room to grow as the team scales
• A workplace with real culture — not a poster on the wall
Salary : $18 - $22